You Need Secure Passwords For Your Accounts - How To Make One

Last week 3 prominent websites revealed that passwords to log into their respective accounts were stolen.  It was also reported but not confirmed that presidential candidate Mitt Romney’s Hotmail account was hacked as well. When you add to the fact that there are people who use the same passwords for each website they set up an account for, there is more than ample reason to be concerned.  Keep in mind even the strongest password would not have protected you from the LinkedIn and eHarmony hacks.  This is because the files containing passwords were hacked. You need to do what you can to protect your online accounts from being hacked.

So you may ask how do you have a password that is difficult to hack?  I said earlier that there are those who use the same password for everything.  You have separate keys for your home, car, office, etc.  You should also have a different password for all of your accounts.  If you were to have the same key for your home, car, and office, someone would only need to get that one key to have access to all.  The same concept is true for passwords. A person gets that one password and they have the key to all. 

Your password needs to have at least 1 of the following: Upper case letter, numeric character and at least one special character (*,$,@).  How long should your password be? Your password should be a minimum of 8-12 characters. I personally would opt for the latter. A few years ago, a computer professional using the name of John P. wrote how quickly he could crack a password based upon the password length and types of characters used while on a computer. For 3 characters it was 0.86 seconds using all types of characters (uppercase, lowercase, numbers, characters) and .02 seconds using only lowercase characters in your password. For 8 characters the times were 2.10 centuries and 2.42 days respectively. The assumption is that you were not using a word in the dictionary. Going from 8 to 9 characters increased the time to 20 millennia and 2.07 months respectively.  And yes, your password should not contain words in any language.

So how do we create a secure password?  Think of a sentence that you can remember.  For example “My Dog Was Born in 2011.”  With that sentence we can create a password “Mdwbi2011!” This password represents the sentence by using the first letter in each word, adding “2011” and then adding an exclamation at the end. We capitalize the letter “M” since it is the first word of the sentence. As mentioned, we do not want to use the same password for each account. So what do we do to create a unique password for each account. Most will suggest adding a prefix prior to the acronym password noted above. To be different, add at the end the first three characters of the account.  For example using Facebook, your password would be “Mdwbi2011!fac”

By using the example above as a basis for creating passwords for the sites you use, you can greatly reduce the chance that your password will be hacked as your passwords will be much more secure and much harder to break.

While we are on the subject of passwords, it is easy and convenient to enable the option to remember passwords. This will enable anyone using the computer to log onto the site without knowing your password.  Especially when using a laptop, you should disable this option whenever it is given. It is another layer in staying secure. Further I have worked with clients who leave their list of passwords on the same desk as their computer in full view of all. I have heard stories of relatives, housekeepers and others copying these to access their sites and get information they would not have gotten otherwise. If you are keeping a list of passwords, keep it in a safe place but not such a safe place that you forget where you put it. 

If you have questions regarding password security or other technology issues I can be reached at (917) 572-3468.

Computer Concierge NY LLC, provides expert computer and technology services in the Bayside, NY area, Including Queens, Albertson, Bayside Hills, Bay Terrace, Bellrose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside vicinity.  

Online Instruction Manuals

Do you wish you wish you had a manual for the used treadmill you recently purchased?  Are you still looking for the manual for that dishwasher you purchased 8 years ago?  Well you may be in luck.  


There are a few ways that you can get that manual online. For starters you need to know the brand and model number of the product you want a manual for. Further you can save it on your hard drive. An advantage of saving it on your hard drive is that you can download manuals for items you own and save them on your hard drive. You can save on storage space since the manual that came with your purchase can probably be discarded.


Many companies on their website (usually a customer support section) have a way to download the instruction manuals from their website to your hard drive. Two good websites are Manualsonline or Safemanuals. By creating a free account on Manualsonline you can have an online "Virtual Filing Cabinet" where you can store your downloaded manuals from their site. Further you can participate in discussion groups and receive personalized updates. The only downside to this virtual filing cabinet is should you lose internet service you will need till it is restored before being able to access your online virtual filing cabinet. The workaround for this is to also save a copy on your hard drive.


If these fail, you can always do a search on Google. Start by typing in the model number and manual, instruction or instruction manual.  Ex: Omit quotes. I am using a model ABC123 as an example. "ABC123 manual"  "ABC123 instruction" "ABC123 instruction manual".


You may find that manual for that old TV that you were looking for in your home and was unable to locate.


Computer Concierge NY LLC, provides expert computer services in the Bayside, NY area, Including Queens, Albertson, Bayside Hills, Bay Terrace, Bellrose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside vicinity.  

GCF Learn Free

For those wanting to learn a new subject or brush up on a new one, GCFLearnFree.org is a good site to start.  With courses on subjects like computer software (particularly Microsoft Office), everyday life, money, and career this is a good place to go to for free courses. You can study at your own pace and there are accompanying videos that aid in your grasping the subject and greatly support the content taught. You also can register for courses given online that are graded by instructors. These instructors also will also provide help and feedback as well. You can finish these courses in a few days or up to 4 weeks. Upon completion for these you are awarded a certificate of completion.  You are not awarded a certificate for completing the self paced courses. There are also some good GCF videos on YouTube as well.  See link:  http://www.youtube.com/user/gcflearnfree

Some of these courses are very basic like "Cash Back".  Others like the ones for the various editions of Microsoft Office Excel and Microsoft Office Access are more involved.  By creating an account you are able to see what courses you have taken or are in the process of taking.  Courses that are more involved have various sections and a challenge at the end of each section. What I like about the Microsoft Office courses are that they are not only offered for the current version but for several previous versions. It is not necessary to be using the current version to get instruction that is meaningful for you. For those who are beginners with regards to computers, their Computer Basics course is useful and informative.  Most of their courses are computer related. Their Facebook page notes that  they provide "innovative online learning opportunities to anyone who wants to improve their technology, literacy, and math skills."

You may wonder how are they able to do this for free. GCFLearnFree.org is supported by the Goodwill Community Foundation. GCFLearnFree.org serves to support the educational mission of the Goodwill Community Foundation which is "to create and provide education, employment, and life enrichment opportunities for people who desire to improve the quality of their lives" as per the GCFLearnFree.org site. It certainly is a good site to go to for your lifelong education.


Computer Concierge NY LLC, provides expert computer services in the Bayside, NY area, Including Queens, Albertson, Bayside Hills, Bay Terrace, Bellrose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside vicinity.  

Google Search Tips to Search More Effectively

Google is the #1 search engine going. Almost 75% of internet volume of searches as noted in http://www.hitwise.com/us/datacenter/main/dashboard-10133.html for the 4 weeks ended May 29 are made through Google. That said, this blog are ways to make your internet searching easier using Google. The underline phases are the verbatim ways to enter the search terms in Google:

• Crossing delancey – the words crossing and delancey

• “Crossing delancey” – the exact phrase Crossing delancey

• Crossing –delancey - the word crossing but NOT the word delancey

• define:crossing/definition:crossing – definitions of the word crossing. Both define: and definition: are acceptable when searching in Google for definitions.

• phonebook: Joseph Torre NY – phone listings of all those named Joseph Torre in New York.

• stocks:pfe – find Pfizer’s current stock price.

• movie: the blind side 11360 – show show times in or near zip code 11360 for the blind side

• weather:11360 – weather and forecast for zip code 11360

• Site:cnn.com obama – search cnn.com for all information on obama. This can be done for all websites. “Site: “ only searches on the website or domain indicated in the search parameter.

• Crossing#or#delancey – the words crossing or delancey

• Crossing#and#delancey – the words crossing and delancey – this is another way to search for the words crossing and delancey. Using “#and#” in your search is great for searching where you are more than one phrase, term, etc. For example “Tom Seaver”#and#”world series”. Google will search for where the terms “Tom Seaver” and “world series” occur. It is not case sensitive.

Did you know you can do arithmetic calculations using the Google search bar?

Using + - / * keys, you can do basic adding, subtraction, division or multiplication functions. In the search bar put in “2*3+5” and your search will return the correct value of 11.

You can also use Google to convert units in measurements. For example typing “3 tbsp to cup” and hitting the enter key gives a result of 0.1875 cups.

Google is a very good search engine and by following some of the suggestions noted can speed up what you truly are searching for.



Computer Concierge NY LLC, provides expert computer services in the Bayside, NY area, Including Queens, Albertson, Bayside Hills, Bay Terrace, Bellrose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside vicinity.  

You Probably are Overpaying to Keep Your Computer Secure

Some of you over the holidays received computers as gifts. If you received a PC as opposed to a MAC you probably got a trial version of a program to secure your computer against viruses, spyware, etc.  Once this trial period is up (usually after 30 days), you need to pay to renew this program. The cost of this can be as much as $80 per year. 


If your computer is for personal use or you use it for a very small business, you do not need to pay for internet security. There is free security software that you can use instead. Some of it is good.  Some not as good.  Assuming that you keep your computer for 5 years, you are paying $400 to protect it that you can avoid spending.  Save $$$.  I use security software from a highly respected company. It is legal and not a pirated copy. Computer Concierge NY LLC can install this on your computer too. Given an $80 per year charge for security software once the trial period ends, my cost to you to install it will pay for itself in less then a year. If you expect to keep your computer 5 years, our cost to install will pay for itself several times over the life of your computer. Did I mention, the software is absolutely free?

Have a new computer and unsure how to set it up? There is more to setting up a computer than taking it out of the box and following the online instructions. Our costs for a basic computer set up can save you as much as $300 over the life of your computer assuming you are keeping it for 5 years. The set up includes the same free security software used on my computer. The $300 savings more than doubles the costs to set up your computer.

One other thing. A major consumer electronics retailer that sells and services computers will not tell you of this free software. If they install your computer, their costs to you will be higher than what we charge. They will not install this free software for you. They will likely try to sell you what you do not need. They have done it to friends and customers of mine. They tried to do it to me.

I can be reached at 917.572.3468 and I look forward to saving you money.

Buying a New Computer

Sooner or later you will find yourself in the market for a new computer. It could be a replacement for an existing computer, your first computer purchase (not likely if you are reading this), or an additional computer.

When that time comes you need to keep a few things in mind. The first is probably what will you be using your computer for? Will you use it for word processing, surfing the net, photos, etc? While you need to realize your use may change as your computer usage evolves, you should not purchase much more of a computer than what you will need. Don’t purchase a computer that is suited for games when you will only be doing surfing and word processing.

You should get the most recent operating system provided it has been around long enough to work the bugs out. Usually the operating system should be out a few months.

Consider your space requirements and where you will primarily be using it. If you live in a small apartment, will you have space for a desktop? Would a large laptop (11” and up screen) that is considered a desktop replacement be more suitable? If you have a desktop, you likely will not be moving it around much if at all as it involves a tower. Also keep in mind if you are purchasing a laptop, a bigger one tends to be less expensive.

With that in mind, if you are purchasing a laptop you need to know again how you will use it. If you will be travelling with it often, you should consider a smaller one. You also need to realize that the keyboard is not a standard keyboard that you would find with a desktop. You can buy an external mouse and keyboard to use with your computer but this will take up space in your computer bag which you should get if you are buying a laptop. If you are getting either an external mouse or keyboard, get the mouse. It is more value added to a laptop than the keyboard as far as speed is concerned.

Also note that more and more laptops these days come with a cam for videoconferencing.

You also have 3 other aspects to consider. Note that the minimums given are as of now and will change as technology changes. Random access memory (RAM), processing speed, and hard drive size. RAM is the most important. It is the memory used when your computer is on. Once your computer is turned off, this memory is no more. It is sometimes referred to temporary memory. The more RAM, the faster your computer operates and this is the most important of the 3 components. It is where the operating system all opened programs, and current data used are stored. Your minimum RAM should be 2GB and if money is not an issue, a minimum of 4GB. You also need to consider your hard drive size. Think of this as the drawer space for keeping clothes. It is your permanent memory as opposed to RAM memory. You should have a minimum of 160 GB of hard drive storage. If you will be storing, pictures, video, audio streams, you will need more depending on how much you plan to store. Processing speed is the speed of your computer. You do not need to get the fastest processing speed available. You should get 2nd or 3rd fastest. You will not notice the difference and you will appreciate the savings.

The next issue is MAC vs PC. There is a greater availability of software for a PC than a MAC but this gap is a lot less than it used to be. There are other factors to consider however. See below:

MAC Advantages
1. Not as Prone to Viruses.
2. Less Issues of Breakdown – also quicker to start up and shut down.
3. Excellent training. A lot is free.
4. Better maintenance and customer service.
5. Easier to use. However Windows 7 operating system has greatly narrowed this gap. It is competitive with MAC’s Snow Leopard Operating System.

PC Advantages
1. Owned by 90% of people and businesses.
2. More varieties (HP, Dell, etc).
3. Less expensive especially laptops.
4. More for businesses especially since more availability of software as noted.

Last but not least if you are buying a desktop, think about the screen size of your monitor. Again space considerations come into play.

By doing a little research into your needs and space availability you will be able to get a computer that works best for you.

Check that Connection

There are times when that appliance, home entertainment unit, or computer does not start and panic will start to set in. It is basic but sometimes the issue can be resolved by simply checking to see that the appliance is connected to an outlet or if the outlet is controlled by a light switch checking to see that the switch is in the on position.
So the next time that appliance fails to start, don’t panic. Check to see that it is plugged in. If that light switch is turned on, plug something else into the outlet. You may be surprised at how much time you saved by not panicking where the issue is not the appliance but rather the connection and a whole lot of troubleshooting is not necessary and you’re able to go as you normally would in no time.