Search This Blog

Follow me on Twitter

Showing posts with label queens ny. Show all posts
Showing posts with label queens ny. Show all posts

May 29, 2013

Bayside NY and the Internet

Bayside, Throgs Neck Bridge, Bayside NY, Queens, Queens NY, in Queens NY
Throgs Neck Bridge

This post could be adopted for almost any city, town, area etc. I live in Bayside,NY and most of my customers also live here. I have wanted to do a blog post about Bayside for a while. Let me first say that for any of the products, businesses, etc. that I mention, I have not received any compensation or assurances, hints, discounts, etc of compensation as of July 7, 2011 for mentioning the products, businesses, etc in question by anyone.  Bayside is bordered by Douglaston and Little Neck on the east, Flushing, Fresh Meadows and Whitestone on the west, Long Island Sound on the North and Jamaica on the south.  Bayside includes the neighborhoods of Bay Terrace, Bayside Hills, and Oakland Gardens. forest hills, great neck

When doing a Google search using "Bayside" the band Bayside from Queens is shown on the first page as well as a few Bayside, NY related pages and other terms having Bayside in it. Searching under the term "Bayside NY" yields more related to the area. (Hotels, Bay Terrace Shopping Center, Bayside Historical Society are a few). north shore towers, forest hills, forest hills computer, forest hills computer repair

The local park is Fort Totten which gets a good amount of visitors for the views offered and the historical buildings. Check their website often as tours, fitness walks, canoeing are just a few of the things offered this summer. There will be other offerings in the fall. http://www.nycgovparks.org/parks/forttotten/
Bayside, Bayside Queens, Bayside NY, in Queens NY, queens ny
Fort Totten

Bayside, NY also has many restaurants especially along Bell Blvd which is the main street and where most of the businesses are located. Doing a Google search "Bayside Restaurants" brings up a whole bunch of them mainly from Bayside, NY and also other locales such as Bayside Restaurant in Newport Beach, Ca. Change your search to "Bayside NY Restaurants" for a more personalized listing. If you are interested in a particular ethnic cuisine just add that particular ethnic cuisine in your search terms. Note that adding a specific ethnic cuisine will possibly include restaurants outside of Bayside.

Bayside NY, in Queens NY, Bayside Queens, Queens, Queens ny
Bayside after the 2011 blizzard.
You can find out more about Bayside by using Facebook. Put "Bayside" in the search tab on top of the page and you get items for more than Bayside, NY including the band Bayside.  Putting "Bayside NY" gives you largely co-op and condo buildings at first, then a few local businesses. Bayside Queens goes a little further. You can request to join a group "Bayside Queens" for starters. You can also search based upon the "Bay Terrace" and "Bayside Hills" sections. Keep in mind that there are likely to be others by those same name. There is a Bay Terrace section of Staten Island and related items will also show up when searching "Bay Terrace".

Bayside has a prominent shopping center. The Bay Terrace Shopping Center is located in the Bay Terrace section and contains many well known stores and attracts shoppers from Bayside and the surrounding areas. It is a good place to meet for socializing as well as shopping. They also have a page on Facebook as well.

Another good search are the following Wikipedia sites:

  1. http://en.wikipedia.org/wiki/Bayside,_Queens - Wikipedia article on Bayside.
  2. http://en.wikipedia.org/wiki/Bay_Terrace,_Queens - Wikipedia article on Bay Terrace section of Bayside.
  3. http://en.wikipedia.org/wiki/List_of_Queens_neighborhoods - List of Queens neighborhoods by geographical location.
The Wikipedia entries noted above also provide selected external links that may be of interest. 
Bayside after the 2011 blizzard.


Last but not least by going onto Twitter (you do not need to log in) and putting the terms "Bayside NY" or "Bayside Queens" you may just find something of interest.
Throgs Neck Bridge
In all Bayside, NY is a nice area to live in or visit. See some of the pictures I have taken in the area and included. If you are new to or unfamiliar with the area, you can learn more about it by using the internet and social media sites like Facebook and Twitter. If you live in Bayside, NY enjoy what Bayside has to offer.  If you don't, you will be welcomed with open arms when visiting.

If you have additional questions about storing information on the internet, I can be reached at (917) 572-3468 or email me at mike@computerconciergeny.com 

My Facebook page provides information on the current goings on in the technology field. There are tips to better use your technology. For timely information, please visit and "Like" my page.

Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity.  Our web services are provided worldwide.

April 24, 2013

Is It Time To Ditch Your Landline Phone?



While recently looking into changing my cell plan I noticed that unlimited talk time for domestic minutes is becoming more prevalent and at a reasonable price.  It had me wondering about ditching my landline.
For those who are thinking the same thing you need to answer a few questions. 

What are the current costs of your landline? What does it include?  I have friends who have a plan that includes cable, internet and phone service. If they were to give up the phone service part they would actually pay more. So they are keeping this plan and use the land line for faxing and as an emergency phone. Does an elderly person live with you or are you elderly? You may want to keep that landline phone regardless of the savings. My personal landline costs $10 monthly with unlimited calls anywhere in the US, Canada and Puerto Rico. Check with your landline carrier. They may offer you an incentive to stay with them if you are inclined to keep it. If you are not using Voice Over Internet Protocol (VOIP) – you still have phone service in the event you lose your electricity. That said, some VOIP may have a backup in the event you lose power.  However after Hurricane Sandy I heard that some affected by it lost backup power. I am sure landline phones without VOIP lost service during Hurricane Sandy as well.

Do you fax?  I presently do a limited amount of faxing using my all in one printer.  Depending on how much faxing you do it may be beneficial to find an alternate way to send faxes. Your smartphone can also be used to send faxes.

Do you make international calls and if so how much?  Would you be better served by getting an international plan for your cell phone?  Can you use a video application like Skype or Facetime to make your international calls? If you are using one of these applications you can talk anytime, no matter where either of you are for free.

Because of the low rate I am paying and my occasional faxes I am keeping my landline for now.  The day will come where my landline will join that rotary dial phone I had in my first apartment.

If you have further questions about whether or not to ditch your landline, how to keep it and pay less or other technology problems you may have I can be contacted at (917) 572-3468 or email me at mike@computerconciergeny.com .
My Facebook page provides information on the current goings on in the technology field with tips to better use your technology. For timely information, please visit and "Like" my page.

Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity.  Our web services are provided worldwide.

January 18, 2013

Should You Upgrade Your Computer to Windows 8?



So you may have heard that Microsoft recently released the much anticipated Windows 8 operating system. It sure doesn’t look like those previous operating systems of Windows that you have seen. Don’t despair since Windows 8 was made with the future in mind as it works well with touchscreens and you will be seeing more touchscreen personal computers over the next few months.

One of the first things you will notice is that there is no start tab. You’re wondering how to turn the computer off. Going to either the upper or lower right hand corner will bring up a bar known as the charms bar. The bottom icon there that looks like a cog a bicycle chain goes around is the Settings icon. Either click on it or if you have a touchscreen tap it and you will see the Power icon at the bottom. Select that and select “Sleep” “Restart” or “Shut Down” You no longer are wondering how to shut your computer off.

You also by now have probably noticed that the screen instead of showing the familiar icons on your desktop show tiles. Each of these tiles represents an app (Programs are now referred to as apps like the apps on your smartphone and your friend’s Mac programs which are also referred to as apps). Some of these apps show information. The weather tile shows the weather for the location noted. You can put a calculator app to do arithmetic operations. One great thing about this new screen is if you are looking for a file, setting, or app just start typing the name of it. Once you start the search screen will show. You can see where your search query for apps, settings, files. Also expect to see more Windows 8 phones out there in the next few months. Don’t despair about not seeing a desktop. There is a desktop tile. By tapping it if you have a touchscreen or moving your mouse to it and left clicking, the old traditional desktop (without the start tab) will show.

One disadvantage of the new Windows 8 is when you go to delete a file there is no longer a confirmation asking if you wish to do so.  No last chance to change your mind. However all is not lost. By going to the recycle bin and right-clicking on it, choose Properties, and check the "Display Delete Confirmation Dialog" box. You now will have that last chance to make sure that you truly want to delete that file.  Another disadvantage is a longer learning curve going to a new operating system. The advantages however outweigh the disadvantages.

So should you upgrade to Windows 8? Windows 8 Pro is available for $39.99 but that is only until January 31, 2013. Unless you are upgrading from Windows 7 you will need to reinstall your apps. I upgraded due to business considerations since I will be setting up new computers that use Windows 8 and training people to use it. There is the learning curve I mentioned earlier and you need to get used to not having a start tab. File Explorer (formerly Windows Explorer), is a lot more user friendly, security is improved and boot time is faster making it a possible investment if you are still using Windows Vista or Windows XP. That said, given the age of your computer if you are using XP or Vista, replacing your computer may be a more feasible option. If you have XP or Vista currently, while Windows 8 requires a minimum of a 1GHz processor I would recommend a minimum of 2 GHz. Other than the tiled apps, there is not a real big change between Windows 7 and Windows 8.

If you have additional questions about Windows 8, I can be reached at (917) 572-3468 or email me at mike@computerconciergeny.com
 
My Facebook page provides information on the current goings on in the technology field. There are tips to better use your technology. For timely information, please visit and "Like" my page.


Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity.  Our web services are provided worldwide.

January 3, 2013

Google Calendar To Better Manage Your Time


In today’s world, time management is something that we all need to do and do well.  This is just one of the reasons why Google Calendar is the preferred online calendar of many. It syncs with my smartphone as well and I also can add, delete or change appointments there as well.

Google Calendar allows you to set up multiple calendars using one ID. You make the choice of which calendars you wish to see at a given time. You are able to have a calendar for business, personal, travel, etc. with different sharing settings for each. You can share your calendar with anyone having a Google account. Other calendars allow those you share with to view only or also edit. With Google Calendar I can decide what they will view.  Do they just see whether I am busy or free, or do they see the event as well? I can decide. I further can allow others to decide who a calendar is shared with.  For example I have an appointment calendar.  My wife is able to see the details of this calendar but cannot make changes.  My son can only see if I am free or busy. He does not see the details. I also have a Travel Calendar for events my wife and I have planned for when we travel. Both of us can edit that calendar and make changes as needed. My wife can also decide to share that calendar with others. I also can make any of my calendars public if I so choose. If a calendar is made public, it will appear in a Google search where appropriate. My wife can view my appointment calendar and I can view hers.  Recently friends of ours purchased tickets for a show not realizing that one of them had made plans for that evening. When my wife and I are making plans, we check both our own and each other’s calendar to see whether or not the other has plans for the date and time in question.

I like the feature of when I enter an event I put the address of the event in the "Where" field. Clicking on that field will bring up the location in Google Maps. Since Google Calendar syncs to my smartphone, this could be a stress saver if I get lost as I can get directions on my smartphone wherever I am. 

It is a great calendar for scheduling a get together as well as inviting people to an event whether or not they use Google Calendar. You invite them directly from Google Calendar without emailing them through Gmail. The options to respond are the standard "Yes", "No", or "Maybe".  In addition, for the "Yes" response there is a field to indicate if you are bringing a guest as well as the name of the guest.

Need to quickly add an event?  Use the quick add feature. Type in the event, date and time and Google calendar automatically adds it.  Type in an email address and an invitation is sent to that email address. Do the same from your phone by texting 48368 and Google calendar automatically adds the event to your calendar. You also can add “interesting” calendars such as a schedule any or all of your favorite sports teams, national and/or religious holidays.

Another feature of Google Calendar that I like is appointment slots.  Appointment slots allows you to set aside period of time on your calendar at preselected intervals for others to schedule appointments.     For example a college professor can set aside Tuesday between the hours of 1-4 PM at ½ hour intervals for those also having Google Calendar to reserve time on your calendar.

One last thing here.  I do not erase events after they take place.  It is maintained on Google’s servers and takes up negligible space on your smartphone.  A lawyer friend of mine has a client of his who is being audited and erased events as they were completed.  Had they not been erased, the client would not have to go through hoops to recreate his Travel and Entertainment events. It would be right on his calendar and he would have a lot more time and money.

You need to have a Google account to access and use the calendar.  If you are not already using it give it a try. You may want to check out some of their features such as Year view, Jump to date and World clock. Its ease and convenience are why it the preferred calendar of many. You too may change calendars.

If you have additional questions about how Google Calendar can used to better manage your time, I can be reached at (917) 572-3468 or email me at mike@computerconciergeny.com   It is truly a good time management tool.

My Facebook page provides information on the current goings on in the technology field. There are tips to better use your technology. For timely information, please visit and "Like" my page.



Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity.  Our web services are provided worldwide.

The Picture Shown Around the World


By now you may have heard about the sister of Facebook co-founder Mark Zuckerberg being upset over a picture posted on her personal Facebook account being posted on Twitter.  You may be asking how private those posts and pictures you put on Facebook really are. Apparently Randi Zuckerberg posted this picture so only her Facebook “Friends” could see it. Callie Schweitzer then posted it on her Twitter account. Callie Schweitzer while not a Facebook friend of Randi subscribes to her feeds and also is a Facebook friend of Mark and Randi’s sister. She apparently saw the picture because she is Facebook friends with the sister. Since her sister was tagged in the picture, Callie was able to see it. Callie thought that the picture was public since she subscribes to Randi’s posts on Facebook but this picture was not posted with access provided to subscribers.  It is not difficult to copy someone else’s picture that you see in Facebook. Click to open the picture and then right click.  An option to save will show among other options. Once saved, you can do with it as you wish including posting it to Twitter. On a personal note a friend of mine remarked how she was not able to download a picture of her and her daughters that her friend posted on Facebook. In a few seconds, I downloaded the picture and emailed it to her.

The protocol is to ask before posting someone else’s photos for others to see. Think of this as sending a letter to your friend who we will call “A”.  You do not expect that A will share the letter with others. A decides to share the letter with B and C. This is largely what happened here. The issue was not Facebook’s privacy settings but someone else sharing the picture above and beyond.  When you post to Facebook whether it be a picture, your writings, etc you should realize that it may be seen by those you did not intend to see it.  Note that while the picture was deleted by Callie Schweitzer, articles with the picture were posted online so it can be seen by all. I am using it in this article without compromising any confidences. And yes the man on the right side is Mark Zuckerberg himself.

The takeaway is to be careful of what you post on Facebook and other social media sites. Don’t put anything out there that you would not want to appear in a newspaper, seen by your boss, your parents, your children, etc.

If you have further questions about your privacy on Facebook and other social media sites I can be contacted at (917) 572-3468 or email me at mike@computerconciergeny.com .

My Facebook page provides information on the current goings on in the technology field. There are tips to better use your technology. For timely information, please visit and "Like" my page.

Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity.  Our web services are provided worldwide.

September 5, 2012

Your Child Is Away At College. How Will You Keep In Touch?

Back in the day when I attended college, keeping in touch with my parents was simple.  I had a phone in my dorm room that I called them on or they called me on. We tried not to stay on the phone all that long since we were charged by message units which was related to both distance and time on the phone. I went to college in Manhattan and my parents lived in Massapequa which is on Long Island. There was also the occasional letter. Those students whose parents lived out of town had a different issue that some of us chronologically gifted people may know as long distance charges. Some dorms did not have phones in their rooms but there was a payphone in the hall. That created a different issue of trying to keep the call short since you may not have had much change, collect call charges could be expensive and there may have been a line to use the phone.

Today things are totally different.  Almost all college students have cell phones and there is Skype and iChat for video conferences.  The cell phone provider you use at home may not have a strong signal where your child is at school. As a parent, it may be worthwhile for you to change cellphone providers or it may be more beneficial for your college student to get a cell phone plan of their own with a provider that has good cell phone reception at their school.

There is also video chatting. Skype and iChat are the two big ones here.  We’ll keep our discussion to Skype as this works on both PC and Macs.  iChat is a proprietary program that only works on Apple products. With Skype you can talk to anyone, anytime, anywhere, any length for free provided you are speaking with someone who is also using Skype. The only charge would be for internet connection fees if any. This is just like at home.

One other possibility to think about is Magic Jack.  For a $70.00 initial investment and a $30.00 annual subscription you can make unlimited calls to the USA and Canada from anywhere in the world where there is an internet connection.

You will or should be having discussions with your college child about the new experiences they will be having. You also will need to also discuss how you will be communicating with him or her while they are away. Will their college friends be using the same cell phone provider? Will you and your child have the same cell phone provider?  If an emergency was to arise how will you get in touch?

Regardless of what plan you choose, your student should also bring an Ethernet cord with them.  If your student lives in a dorm where there is an Ethernet connection you and them will be glad particularly if the Ethernet connection is the only way for them to connect to the internet.

If you have additional questions about keeping in touch with your college child I can be reached at (917) 572-3468 or email me at mike@computerconciergeny.com

My Facebook page http://on.fb.me/MikesCCNY provides information on the current goings on in the technology field. There are tips to better use your computer and smartphone. For timely information, please visit and "Like" my page. 


Except for customized Excel spreadsheets which are provided in the USA and Canada, Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity.

August 13, 2012

Do You Think Setting Up Your Computer Is As Easy as Taking It Out of the Box and Following the On Screen Instructions?


My 17 year old son who is somewhat tech savvy got a new laptop computer last month. As such, I did not expect him to ask me for help in setting up his new computer. Even afterwards he had a question since his screensaver was not working properly which I promptly fixed for him.

It got me thinking and realizing how much more there is to setting up a computer than just taking it out of the box, making the necessary connections and following the on screen instructions. I always knew, but with my 17 year old asking for help did not realize how much more it truly is.

Here are just a few things to consider: 

1.     Do you know which programs need to open when you start your computer? Unnecessary programs opening when you start your computer up will slow start time.
2.     Do you have a system recovery disk should you ever need it?
3.     Do you know the correct update setting for your computer to use? Make the wrong selection and you are more likely to get a virus or have another computer problem.
4.     Do you know what to do when your factory installed antivirus program expires? This will occur shortly after you purchase your new computer. The right move will keep your computer virus free and save you money in the long run.
5.     Do you know how to set up your computer to find and open your favorite programs and files quicker?

If you live in Queens or Nassau County, NY call me at 917.572.3468.  Installing computers is just one of the technology services I offer.  I also provide expert computer training in the convenience of your home (seniors a specialty) as well as computer troubleshooting, printer setup, computer repair, computer support,wireless networks, and more.

Computer Concierge NY LLC, provides expert computer services in the Bayside, NY area, Including Queens, Albertson, Bayside Hills, Bay Terrace, Bellrose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside vicinity.  

Back Up Back Up Back Up

Every year, 43% of computer users lose their music, photos, documents, and more. – PC World 2010.  A March 2012 article in Gigaom noted that 60% of 640 small and medium businesses surveyed have not even budgeted for backups. Only 15% of those surveyed have an automated backup plan in place. These numbers are even worse for consumers where 29% have never backed up their computers per Backblaze.com.  I find this to be very disturbing. In the event of a hard drive failure, these people could lose things such as pictures of loved ones, letters, notes, spreadsheets, memories, etc. that are not stored anywhere else and are at risk.  Businesses not backing up are in danger of losing important information for their business such as financial records, important correspondence, etc.


Backing up is a cheap insurance policy against data loss. It does not take long (backing up data to a DVD takes less than ½ an hour) and to purchase a 10 pack of rewritable DVDs at Staples costs under $18 on their website. To recover data on your hard drive from a data recovery service will run about $500 minimum up to a few thousand. Recovery is not guaranteed however. One service also prices out by emergency service which is 24 hours; priority service which is 3 days; and standard service which is 2 weeks turnaround time. You want 24 hour turnaround and you will pay for that level of service. Many who have a computer for personal use will find using a DVD to back up your files adequate.

On a personal note, when I have had to reinstall data from my backup, I was up and running with the essential files and programs within about 4-5 hours. I can be surf the internet in a lot less time. Note that you should have your program disks in a safe place. The cost, not in the hundreds or thousands of dollars but less than $100 which was the cost of my external hard drive.


My question to you then is what scenario would you rather have when your data is lost? Personally I prefer my inexpensive insurance policy so to speak of backing up my data should I ever need it. Several years ago in about a 3 week span, 2 friends of mine lost data on their computer. One was due to a flood in their office and the other was due to a hard drive crash. They did not have backups. Confidential client data and irreplaceable family pictures were lost. Had my friends backed up their computer, any loss would have been minimal. If you think this could never happen to you, think again. As they say, “An ounce of prevention is worth a pound of cure.”

Further, I also have copies of backups away from my home. Should the unforeseen happen, I still can get my data. Hopefully that scenario will never happen but if it does, I am prepared.

You can use different media to back up your data. A USB drive (although I do not recommend that you use this method), DVD drive, external hard drive, online backup service. Prices will vary of course. If you are using an online service, some also offer a free version. These versions are not as good as the paid versions. A free service may meet your needs so do keep that in mind. If you choose a paid service, Carbonite offers a plan with unlimited space for as low as $59 per year per computer. For those that need to back up more than 1 computer, they also offer other plans. I have only heard good things about them.

In the end the choice is yours. Before deciding that you will not back up your data, think about what would happen if you don’t and you have a hard drive crash, a virus that destroys your data or some other mishap.

If you have additional questions about backing up your computer(s) please call me at (917) 572-3468. I can determine the backup plan that is best for you. Think of it the same way you think of auto insurance, homeowners insurance or any other type of insurance. You hope you do not have to use it but should you ever have to use it you are glad you have it. I also can back up your files for you so that in the event of a hard drive failure you will have files as of the date of backup.

June 18, 2012

You Need Secure Passwords For Your Accounts - How To Make One


Last week 3 prominent websites revealed that passwords to log into their respective accounts were stolen.  It was also reported but not confirmed that presidential candidate Mitt Romney’s Hotmail account was hacked as well. When you add to the fact that there are people who use the same passwords for each website they set up an account for, there is more than ample reason to be concerned.  Keep in mind even the strongest password would not have protected you from the LinkedIn and eHarmony hacks.  This is because the files containing passwords were hacked. You need to do what you can to protect your online accounts from being hacked.
So you may ask how do you have a password that is difficult to hack?  I said earlier that there are those who use the same password for everything.  You have separate keys for your home, car, office, etc.  You should also have a different password for all of your accounts.  If you were to have the same key for your home, car, and office, someone would only need to get that one key to have access to all.  The same concept is true for passwords. A person gets that one password and they have the key to all. 
Your password needs to have at least 1 of the following: Upper case letter, numeric character and at least one special character (*,$,@).  How long should your password be? Your password should be a minimum of 8-12 characters. I personally would opt for the latter. A few years ago, a computer professional using the name of John P. wrote how quickly he could crack a password based upon the password length and types of characters used while on a computer. For 3 characters it was 0.86 seconds using all types of characters (uppercase, lowercase, numbers, characters) and .02 seconds using only lowercase characters in your password. For 8 characters the times were 2.10 centuries and 2.42 days respectively. The assumption is that you were not using a word in the dictionary. Going from 8 to 9 characters increased the time to 20 millennia and 2.07 months respectively.  And yes, your password should not contain words in any language.
So how do we create a secure password?  Think of a sentence that you can remember.  For example “My Dog Was Born in 2011.”  With that sentence we can create a password “Mdwbi2011!” This password represents the sentence by using the first letter in each word, adding “2011” and then adding an exclamation at the end. We capitalize the letter “M” since it is the first word of the sentence. As mentioned, we do not want to use the same password for each account. So what do we do to create a unique password for each account. Most will suggest adding a prefix prior to the acronym password noted above. To be different, add at the end the first three characters of the account.  For example using Facebook, your password would be “Mdwbi2011!fac”
By using the example above as a basis for creating passwords for the sites you use, you can greatly reduce the chance that your password will be hacked as your passwords will be much more secure and much harder to break.
While we are on the subject of passwords, it is easy and convenient to enable the option to remember passwords. This will enable anyone using the computer to log onto the site without knowing your password.  Especially when using a laptop, you should disable this option whenever it is given. It is another layer in staying secure. Further I have worked with clients who leave their list of passwords on the same desk as their computer in full view of all. I have heard stories of relatives, housekeepers and others copying these to access their sites and get information they would not have gotten otherwise. If you are keeping a list of passwords, keep it in a safe place but not such a safe place that you forget where you put it. 
If you have questions regarding password security or other technology issues I can be reached at (917) 572-3468.

Computer Concierge NY LLC, provides expert computer and technology services in the Bayside, NY area, Including Queens, Albertson, Bayside Hills, Bay Terrace, Bellrose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside vicinity.  

April 4, 2012

GCF Learn Free

For those wanting to learn a new subject or brush up on a new one, GCFLearnFree.org is a good site to start.  With courses on subjects like computer software (particularly Microsoft Office), everyday life, money, and career this is a good place to go to for free courses. You can study at your own pace and there are accompanying videos that aid in your grasping the subject and greatly support the content taught. You also can register for courses given online that are graded by instructors. These instructors also will also provide help and feedback as well. You can finish these courses in a few days or up to 4 weeks. Upon completion for these you are awarded a certificate of completion.  You are not awarded a certificate for completing the self paced courses. There are also some good GCF videos on YouTube as well.  See link:  http://www.youtube.com/user/gcflearnfree

Some of these courses are very basic like "Cash Back".  Others like the ones for the various editions of Microsoft Office Excel and Microsoft Office Access are more involved.  By creating an account you are able to see what courses you have taken or are in the process of taking.  Courses that are more involved have various sections and a challenge at the end of each section. What I like about the Microsoft Office courses are that they are not only offered for the current version but for several previous versions. It is not necessary to be using the current version to get instruction that is meaningful for you. For those who are beginners with regards to computers, their Computer Basics course is useful and informative.  Most of their courses are computer related. Their Facebook page notes that  they provide "innovative online learning opportunities to anyone who wants to improve their technology, literacy, and math skills."

You may wonder how are they able to do this for free. GCFLearnFree.org is supported by the Goodwill Community Foundation. GCFLearnFree.org serves to support the educational mission of the Goodwill Community Foundation which is "to create and provide education, employment, and life enrichment opportunities for people who desire to improve the quality of their lives" as per the GCFLearnFree.org site. It certainly is a good site to go to for your lifelong education.


Computer Concierge NY LLC, provides expert computer services in the Bayside, NY area, Including Queens, Albertson, Bayside Hills, Bay Terrace, Bellrose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside vicinity.  

December 23, 2011

Xmarks for Saving and Syncing Bookmarks

Due to the recent acquisition of by LastPass, Xmarks will continue on.  It is a great tool for backing up your favorites/bookmarks as well as for syncing them across browsers and other computers. You can sync your bookmarks currently among Firefox, Google Chrome, Internet Explorer, and Safari browsers.  


You need to decide which computer and browser is where you will make initial changes to your bookmarks. Usually this will be the browser that you use most often on your main computer.  From here, you can sync across your other browsers and any other computers you have.  Xmarks allows you to merge bookmarks on Xmarks server with your browser, keep bookmarks on your browser discarding those on the server (main bookmark), keep the bookmarks on the server while discarding those on your browser.  You also can integrate passwords (not recommended), and open tabs as well as enabling automatic synchronization. This is a great timesaver that eliminates the need to do this manually. A feature of Xmarks is also that you can be away from your computers but can retrieve that necessary site that you wish to access but cannot remember the name by accessing the website and logging into it. I found the instructions easy to follow and the program is user friendly.


A paid version of Xmarks ($12 annually) allows you to sync between your smartphone and track and backup all changes to your bookmarks. My personal opinion is that this is not needed.  


While there are ways to save your bookmarks on your computer and sync using your saved bookmarks on your computer, Xmarks is a free way to do this saving time and aggravation.


I also want to extend my best wishes to those celebrating a very Merry Christmas and to all a very Happy and prosperous 2011.

June 2, 2011

CCleaner A Good Free Software Product for Your Computer

CCleaner is a product developed by Piroform. It is used to clean unwanted files and invalid Windows registry entries from a computer. It is an application for Windows and not for Macs. However the Piroform webite which is responsible for CCleaner notes on its website that it soon will be making CCleaner for Macs as well.  It is free and a valuable program to have. One of its applications is the removal of cookies. For those who may be unfamiliar with cookies per Wikipedia they are "a piece of text stored on a user's computer by their web browser". What this piece of text does is that it stores various information on it. This information can be site preferences, shopping cart contents and an identifier.

Yes you can use the Disk Cleanup program in the System Tools of your PC. However CCleaner does a better job. As mentioned it can be used to delete invalid registry entries from your computer. It is not a sophisticated program for doing this but for those unfamiliar with registry files, it will do the job without harming your computer. It also is very good for cleaner your internet browser's cookies, history, temporary files and form history and download history.

Having said all this I will add that you can customize the settings. For example should you not wish to delete anything related to MS Office you can. This is important because if you select MS Office your history of recently opened documents will be deleted.

CCleaner also removes from your PC temporary files, listing of recent documents opened and clears your recycle bin. In addition it also removes unnecessary information from various third party programs. These include MS Office and Adobe Acrobat. If you like your computer to save your passwords (not recommended) or browsing history you have that option. Should you wish not to delete selected cookies, there is an option for that as well.

You also can uninstall programs using CCleaner instead of going into your computer's Control Panel.  The ability to wipe your hard drive also exists by going into the Tools option and selecting "Drive Wiper" then selecting "Entire Drive"  in the drop down menu to the right of "Wipe" so you do need to exercise some caution.

In all this is a desirable program to have on your hard drive. It is free and is a good way to get rid of unneeded files as well as being user friendly. I have found the settings to be easy to use.

UPDATE:  CCleaner is now available to Mac users as a free beta download.  http://lifehacker.com/5808168/ccleaner-for-mac-clears-personal-data-in-one-click-for-safari-and-firefox

I would like to add here that if anyone has a suggestion for a subject, please let me know. Also please feel free to comment.  All comments are welcomed.










Bayside computer repair, North Shore Towers Computer Repair, Great Neck computer training, Bayside Computers

May 19, 2011

Using the Internet to Expedite a Claim in the Event of a Disaster

A good friend of mine recently lost her home to a fire that destroyed her house and personal belongings. While old keepsakes like pictures, family heirlooms, etc are priceless and can never be replaced there are items that can be replaced in the event of a loss.

We have taken pictures of our home and belongings to document what we have in the event we are ever unfortunate to have a loss whether it be a fire or otherwise. Not only are these pictures stored on our computer they are also stored on an online photo site. You can set the privacy settings where only you can see them. You can store the pictures on a photo sharing site such as Google Picasa. This way we will be able to get access to them on a timely basis without having to depend on being able to get to where our backups are stored offsite.

When dealing with insurance companies documentation is important. Receipts for purchases can be destroyed in a fire. We have scanned receipts which are backed up and also saved as picture files like other pictures. These are also put on our online photo site should we ever need them. It is also a good idea to have a written list of major purchases such as furniture and televisions in the event of a loss. A good site for this is Know Your Stuff. Your data is stored on their site so in the event of a loss, your data is not on your computer which could be lost when disaster strikes. While this is not a blog on how to handle insurance claims, insurance adjusters have told me to also take pictures after the damage before you begin to cleanup.

Hopefully you will never need these pictures but if you do and also do what my wife and I do, your documentation will help to more favorably expedite your insurance claim.