About Our Online Distractions; Are They?

Recently I read a blog post on Bayside Patch where the writer mentioned that many of us have become addicted to the online world. There were some very valid points that the author brought up. That said there are also ways that being online has given us free time as opposed to taking away time.

We have become an information society where information is both available and demanded quicker. The killing of Osama Bin Laden and the death of Whitney Houston broke on Twitter before anywhere else. It used to be if you needed to do research you went to the library. Now you can do your research online. I can remember having to wait for the news to get weather and sports or dialing 976-1212 or 976-1313 which if I remember was a local call for charging purposes and the information I was looking for could be at the end. Today you can set alerts on your smartphone for the weather as well as the score of your favorite teams.  If we are not, we all should be lifelong learners. Google “opencourseware” and see all the free college courses available online. YouTube is a good source of educational videos as well.

It used to be that unless you ordered from mail order catalogues you had to spend time getting in your car and going to the store to buy what you were looking for. In this day of $4 a gallon gas, you can order going online any hour of the day from your home. You’re saving gas and driving time plus a lot of times the price is less than when you go to a store.

Banking online is also a growing trend. You can pay your bills online automatically saving the time of writing a check to the same payee every month for the same amount. Paying bills online is faster and less expensive (think stamps). You no longer have to write the same checks every month.

Text messaging has become a big thing with the younger generation. My sons do not want me leaving voice mail messages. They want me to leave text messages instead. Texts are quicker to read then listening to a voicemail. Grandparents have gotten on Facebook partially because that is how they find out what their grandchildren are up to. Our phone books and calendars are online. The list goes on.

Being online can be a saver of time and money from the standpoint of business travel. There is less of a need to travel for business meetings in many cases. Meetings can be done via Skype, Google+ hangouts or another online medium. Time and money spent travelling are saved because these meetings can occur online. This can give some businesspeople more family time.

Newspapers have fallen victim to the online world. The New Orleans Times Picayune will start publishing 3 days a week and will no longer be a daily paper. The news is more current online then the published version. Declining newspaper circulations are also saving trees as less paper is needed to reach the declining circulation.

I mentioned Skype earlier. If you are unfamiliar with Skype, it enables you to have a video conference with another Skype user anytime, anywhere without a time limit for free. Not only does it have business uses but people are using it to keep in touch with out of town friends and family. It is touching to see grandparents talk about and seeing them have a conversation on Skype with their out of town grandchildren. I know of a family who lives in New York who did a Passover Seder with family in Australia using Skype. The telephone company used to say, “Long distance: the next best thing to being there.”  In today’s word, Skype may be the next best thing to being there.

While our online activity can be a distraction, it also can save time as well. Yes we have become addicted to the online world but so much is going on in today’s world that occurs there. I think we all have seen people together in a public place keeping busy on their phone rather than interacting. Is it necessary? Personally I can remember growing up playing in the park and playgrounds with friends and enjoying being outdoors. I am concerned when instead of enjoying our parks and playgrounds, young people are indoors playing games on their Wii, Xbox or another video game console. For those who feel the need to check their email or texts while connecting during dinner maybe a compromise is in order. Perhaps check to see if the call, message or email is something of a truly urgent nature. If not, it can wait. If it truly is urgent and by this I mean an emergency then yes take the call, answer the text or whatever. Otherwise use the time to connect with friends and loved ones.

If you are interested in learning how to better use your technology and save some time of your own call me at (917) 572-3468.


Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity.  Our web services are provided worldwide.

Your Child Is Away At College. How Will You Keep In Touch?

Back in the day when I attended college, keeping in touch with my parents was simple.  I had a phone in my dorm room that I called them on or they called me on. We tried not to stay on the phone all that long since we were charged by message units which was related to both distance and time on the phone. I went to college in Manhattan and my parents lived in Massapequa which is on Long Island. There was also the occasional letter. Those students whose parents lived out of town had a different issue that some of us chronologically gifted people may know as long distance charges. Some dorms did not have phones in their rooms but there was a payphone in the hall. That created a different issue of trying to keep the call short since you may not have had much change, collect call charges could be expensive and there may have been a line to use the phone.

Today things are totally different.  Almost all college students have cell phones and there is Skype and iChat for video conferences.  The cell phone provider you use at home may not have a strong signal where your child is at school. As a parent, it may be worthwhile for you to change cellphone providers or it may be more beneficial for your college student to get a cell phone plan of their own with a provider that has good cell phone reception at their school.

There is also video chatting. Skype and iChat are the two big ones here.  We’ll keep our discussion to Skype as this works on both PC and Macs.  iChat is a proprietary program that only works on Apple products. With Skype you can talk to anyone, anytime, anywhere, any length for free provided you are speaking with someone who is also using Skype. The only charge would be for internet connection fees if any. This is just like at home.

One other possibility to think about is Magic Jack.  For a $70.00 initial investment and a $30.00 annual subscription you can make unlimited calls to the USA and Canada from anywhere in the world where there is an internet connection.

You will or should be having discussions with your college child about the new experiences they will be having. You also will need to also discuss how you will be communicating with him or her while they are away. Will their college friends be using the same cell phone provider? Will you and your child have the same cell phone provider?  If an emergency was to arise how will you get in touch?

Regardless of what plan you choose, your student should also bring an Ethernet cord with them.  If your student lives in a dorm where there is an Ethernet connection you and them will be glad particularly if the Ethernet connection is the only way for them to connect to the internet.

If you have additional questions about keeping in touch with your college child I can be reached at (917) 572-3468 or email me at mike@computerconciergeny.com

My Facebook page http://on.fb.me/MikesCCNY provides information on the current goings on in the technology field. There are tips to better use your computer and smartphone. For timely information, please visit and "Like" my page. 

Except for customized Excel spreadsheets which are provided in the USA and Canada, Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity.

Do You Think Setting Up Your Computer Is As Easy as Taking It Out of the Box and Following the On Screen Instructions?

My 17 year old son who is somewhat tech savvy got a new laptop computer last month. As such, I did not expect him to ask me for help in setting up his new computer. Even afterwards he had a question since his screensaver was not working properly which I promptly fixed for him.

It got me thinking and realizing how much more there is to setting up a computer than just taking it out of the box, making the necessary connections and following the on screen instructions. I always knew, but with my 17 year old asking for help did not realize how much more it truly is.

Here are just a few things to consider: 

1.     Do you know which programs need to open when you start your computer? Unnecessary programs opening when you start your computer up will slow start time.

2.     Do you have a system recovery disk should you ever need it?

3.     Do you know the correct update setting for your computer to use? Make the wrong selection and you are more likely to get a virus or have another computer problem.

4.     Do you know what to do when your factory installed antivirus program expires? This will occur shortly after you purchase your new computer. The right move will keep your computer virus free and save you money in the long run.

5.     Do you know how to set up your computer to find and open your favorite programs and files quicker?

If you live in Queens or Nassau County, NY call me at 917.572.3468.  Installing computers is just one of the technology services I offer.  I also provide expert computer training in the convenience of your home (seniors a specialty) as well as computer troubleshooting, printer setup, computer repair, computer support,wireless networks, and more.

Computer Concierge NY LLC, provides expert computer services in the Bayside, NY area, Including Queens, Albertson, Bayside Hills, Bay Terrace, Bellrose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside vicinity.  

GCF Learn Free

For those wanting to learn a new subject or brush up on a new one, GCFLearnFree.org is a good site to start.  With courses on subjects like computer software (particularly Microsoft Office), everyday life, money, and career this is a good place to go to for free courses. You can study at your own pace and there are accompanying videos that aid in your grasping the subject and greatly support the content taught. You also can register for courses given online that are graded by instructors. These instructors also will also provide help and feedback as well. You can finish these courses in a few days or up to 4 weeks. Upon completion for these you are awarded a certificate of completion.  You are not awarded a certificate for completing the self paced courses. There are also some good GCF videos on YouTube as well.  See link:  http://www.youtube.com/user/gcflearnfree

Some of these courses are very basic like "Cash Back".  Others like the ones for the various editions of Microsoft Office Excel and Microsoft Office Access are more involved.  By creating an account you are able to see what courses you have taken or are in the process of taking.  Courses that are more involved have various sections and a challenge at the end of each section. What I like about the Microsoft Office courses are that they are not only offered for the current version but for several previous versions. It is not necessary to be using the current version to get instruction that is meaningful for you. For those who are beginners with regards to computers, their Computer Basics course is useful and informative.  Most of their courses are computer related. Their Facebook page notes that  they provide "innovative online learning opportunities to anyone who wants to improve their technology, literacy, and math skills."

You may wonder how are they able to do this for free. GCFLearnFree.org is supported by the Goodwill Community Foundation. GCFLearnFree.org serves to support the educational mission of the Goodwill Community Foundation which is "to create and provide education, employment, and life enrichment opportunities for people who desire to improve the quality of their lives" as per the GCFLearnFree.org site. It certainly is a good site to go to for your lifelong education.


Computer Concierge NY LLC, provides expert computer services in the Bayside, NY area, Including Queens, Albertson, Bayside Hills, Bay Terrace, Bellrose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside vicinity.  

You Probably are Overpaying to Keep Your Computer Secure

Some of you over the holidays received computers as gifts. If you received a PC as opposed to a MAC you probably got a trial version of a program to secure your computer against viruses, spyware, etc.  Once this trial period is up (usually after 30 days), you need to pay to renew this program. The cost of this can be as much as $80 per year. 


If your computer is for personal use or you use it for a very small business, you do not need to pay for internet security. There is free security software that you can use instead. Some of it is good.  Some not as good.  Assuming that you keep your computer for 5 years, you are paying $400 to protect it that you can avoid spending.  Save $$$.  I use security software from a highly respected company. It is legal and not a pirated copy. Computer Concierge NY LLC can install this on your computer too. Given an $80 per year charge for security software once the trial period ends, my cost to you to install it will pay for itself in less then a year. If you expect to keep your computer 5 years, our cost to install will pay for itself several times over the life of your computer. Did I mention, the software is absolutely free?

Have a new computer and unsure how to set it up? There is more to setting up a computer than taking it out of the box and following the online instructions. Our costs for a basic computer set up can save you as much as $300 over the life of your computer assuming you are keeping it for 5 years. The set up includes the same free security software used on my computer. The $300 savings more than doubles the costs to set up your computer.

One other thing. A major consumer electronics retailer that sells and services computers will not tell you of this free software. If they install your computer, their costs to you will be higher than what we charge. They will not install this free software for you. They will likely try to sell you what you do not need. They have done it to friends and customers of mine. They tried to do it to me.

I can be reached at 917.572.3468 and I look forward to saving you money.

Check that Connection

There are times when that appliance, home entertainment unit, or computer does not start and panic will start to set in. It is basic but sometimes the issue can be resolved by simply checking to see that the appliance is connected to an outlet or if the outlet is controlled by a light switch checking to see that the switch is in the on position.
So the next time that appliance fails to start, don’t panic. Check to see that it is plugged in. If that light switch is turned on, plug something else into the outlet. You may be surprised at how much time you saved by not panicking where the issue is not the appliance but rather the connection and a whole lot of troubleshooting is not necessary and you’re able to go as you normally would in no time.

Xmarks for Saving and Syncing Bookmarks

Due to the recent acquisition of by LastPass, Xmarks will continue on.  It is a great tool for backing up your favorites/bookmarks as well as for syncing them across browsers and other computers. You can sync your bookmarks currently among Firefox, Google Chrome, Internet Explorer, and Safari browsers.  


You need to decide which computer and browser is where you will make initial changes to your bookmarks. Usually this will be the browser that you use most often on your main computer.  From here, you can sync across your other browsers and any other computers you have.  Xmarks allows you to merge bookmarks on Xmarks server with your browser, keep bookmarks on your browser discarding those on the server (main bookmark), keep the bookmarks on the server while discarding those on your browser.  You also can integrate passwords (not recommended), and open tabs as well as enabling automatic synchronization. This is a great timesaver that eliminates the need to do this manually. A feature of Xmarks is also that you can be away from your computers but can retrieve that necessary site that you wish to access but cannot remember the name by accessing the website and logging into it. I found the instructions easy to follow and the program is user friendly.


A paid version of Xmarks ($12 annually) allows you to sync between your smartphone and track and backup all changes to your bookmarks. My personal opinion is that this is not needed.  


While there are ways to save your bookmarks on your computer and sync using your saved bookmarks on your computer, Xmarks is a free way to do this saving time and aggravation.


I also want to extend my best wishes to those celebrating a very Merry Christmas and to all a very Happy and prosperous 2011.

Make that Disk Sooner Rather than Later

It used to be when you bought a PC, a system repair disk was also included.  This was useful in the event you needed to rebuild your system.

During this holiday season, many will be getting a new PC as a gift. What you will not receive is a system repair disk. This can be used to boot your computer in the event you are unable to from your hard drive, need to recover windows from a system error.  You will need to make a system repair disk.  This should be done as soon as possible after purchasing your new computer.  It could end up being invaluable in the event of a system failure.

To create a system repair disk, click the "Start' button.  In the address bar type "Backup" .  Under "Programs"  select "Backup and Restore".  In the left pane is an option "Create a System Repair Disk".  Select this.  Insert a CD to create a system repair disk.  When you are done creating your system repair disk make sure to put it in a safe place but not so safe a place you forget where.

Happy Thanksgiving to all.

Yahoo's New Email

Yahoo recently released its new version of Yahoo Mail to its over 280 million users worldwide. At present, it is the most widely used email in the United States. While there are some issues that have not been resolved, the new interface is faster and cleaner. Over 6 months ago I did a post on Yahoo Mail that included discussing their beta email system that was then being developed. Well they have made the changes they considered necessary and released the new Yahoo Mail.

One of the things I like most about Yahoo Mail is the ability to drag an email from one folder to another with the mouse. Simply left click on the message and move it to the folder you wish to move it to. Even the widely heralded Gmail does not have this feature. There you move an email message from one folder to another by selecting the message(s) you wish to move and then select the "Move To" tab and from the drop down menu select the folder you wish to move it to. This is certainly more time consuming.

Yahoo Mail has also integrated certain applications with its new email to facilitate communicating with friends and family. For example if you are planning a family reunion you can send an Evite invitation directly from your own email page. You choose a design for your invitation and create it just like a hard copy invitation you send in the mail. The difference is that this is a computer generated invitation that is emailed and resembles the paper one. You also save on postage. For those who use Flickr to store and share their pictures, you can email your Flickr pictures from your Yahoo account.

Further, I like the interface between contacts and email. With Gmail unless you are using keyboard shortcuts you need to click on "Contacts" or "Mail" in the upper left hand corner of your Gmail interface to go from one to the other. With Yahoo Mail, to go from one to the other you click on the "Inbox" or "Contacts" tabs that are easy to find above your inbox or contacts respectively. You also have the ability to preview your messages at the bottom without opening them which is also a good feature.  

This email is not perfect by any means. I mentioned in my previous post about Yahoo Mail that in order to delete spam messages you are prompted if you are sure. Other mail services realize if you are deleting a spam message there is no need to prompt to confirm you are sure about deleting them. However when deleting a message from your inbox or another folder, you are not prompted to see if you are sure about deleting. I do not understand why Yahoo is so concerned about you possibly deleting a spam message in error while not as concerned about you deleting a message from your inbox, sent or other folders. I hope this is simply a glitch that Yahoo will correct in the near future.


While Yahoo Mail is improved, there are still some unresolved issues. You are limited to 100 email filters whereas other email services do not limit the number of filters. You are limited to blocking 500 email addresses. If you wish to view your Yahoo Mail in an email client such as Outlook or Windows Live Email you must upgrade to Yahoo Plus for $20.00 annually. Upgrading also gives you such features as a limit of 200 email filters and no ads.  Another knock on Yahoo Mail is that the spam filter leaves a bit to be desired.  Yahoo has said that this issue has been addressed with their new release.  Time will tell if this is so.


In all Yahoo is one of the better email services.  With its good and not so good features, you have to decide for yourself if it is the one for you.

Thoughts on Transferring Photos Taken On Vacation To A Computer

The Wall of Quebec 

Bar Harbor, Maine

Historic Quebec City

Stephen King Home in Bangor Maine

Some of you who are readers of my blog know that I enjoy photography. I recently decided to try a different way of uploading pictures from my recent trip to Maine and Quebec to my home computer. When I travel, I take my laptop with me and use it to transfer pictures from my memory card to it. Should my memory card fail, a backup of my pictures is on my laptop. When I get home, I transfer the pictures over to my home computer from any memory cards that I used. Note that I take my pictures using a Raw format which can be as much as three times larger than pictures taken in a more conventional .jpg format. I also took about 750 pictures on this vacation and used almost 5GB of memory.

Lower Town of Quebec City 

Lower Town of Quebec City at Night

What I decided to do this time was set up a SugarSync account since you are allowed 5GB of free storage. I set up a folder on both my laptop and home desktop to sync pictures from my laptop to desktop. While my desktop was off while I was away, any pictures transferred to my computer would sync with my SugarSync account and be in the cloud if need be. When I returned home, I turned on my desktop and my files were synced from my laptop to desktop over several hours. It took this long as the total size of pictures transferred approached my maximum limit of 5GB. If I am not in a rush to transfer my pictures this is a very worthwhile idea. If I am in a rush, I could have transferred my pictures as I have previous while having a copy in the cloud. Using memory cards to transfer pictures is quite a bit quicker. Should you not be taking pictures using a Raw format (I recommend you do if your camera allows you to), the time required to transfer your pictures will be quite a bit quicker. This is especially so if you do not take as many pictures as I do on a trip. For those who edit their pictures using Photoshop or any other editing software, I highly recommend the following: Create an additional folder for unedited pictures. Copy your pictures prior to editing them to this folder. This is a record copy of your unedited pictures and you will not do any editing of pictures that are in this folder. You should always keep a set of your pictures that are unedited should you ever need to go back to them later.

One other thought here. If you do not upload pictures from your memory cards while you are on vacation, carry extra memory cards and alternate using them daily. Should a memory card stop working for whatever reason, you will have pictures on another memory card and not all of your pictures taken on your vacation will be lost.

Enjoy your vacations and go get some good pictures.

Thunder Hole at Acadia National Park in Maine

Acadia National Park

Impressions of Google Plus Part II

Last week I posted some of my thoughts of Google+. After using it some more, I have a few others particularly what other social media sites may or may not fall to the new kid on the block in social media.

While Google+ has been by invite only to date, being able to get a Google+ account has been enabled and disabled on various occasions. While Google has said it had to do with not allowing too many people to sign up at once and Google is better able to develop Google+ by limiting sign ups this is a great way of marketing. By doing this, Google is creating a demand for this new way of sharing. Ever see a long line to get in a club or restaurant? When you do go in, you may note it is not as busy inside as it appears outside. I know how I felt having an invitation but not able to get a Google+ account. Google+ has gotten a lot of attention on blogs such as Mashable and on other social media sites like Twitter and even Facebook.

A lot of people are saying that Google+ will adversely affect Facebook. Facebook has shown their concern and made it more difficult to export Facebook friends. Facebook has also hired some key people from Google the past few months. These people are certainly aware of the workings of Google and have probably communicated this to their colleagues at Facebook. If Facebook were a country it would be the third largest in the world with over 500 million subscribers. I do not see an en mass defection from Facebook of your friends and family despite having a low customer satisfaction rate per a July 19 article in PC Magazine. There will be those who leave Facebook for Google+. This already is happening. There are also security concerns about Facebook that have been noted by many.

The 140 character limit of Twitter is both a blessing and a curse for Google+. A challenge of Google+ is to become less bloated in my opinion. On one side you have a 140 character limit that you can include links in order to share additional information. On the other hand, there are quite a few times when 140 characters are not enough. When using your smartphone which has a small screen, Twitter has an advantage. If using hashtags (#)  in Google+ were to catch on, this could change the playing field here somewhat. While you also can have lists in Twitter, Circles are easier to manage.  Further Twitter is considered to be an information network (news has been known to break out here) while Google+ is considered a social network. I do not see people using Google+ to report on a national crisis like they used Twitter in Egypt a few months ago.

LinkedIn is where I feel Google+ can do the most damage. For starters, LinkedIn is providing more subscription services. Google+ is a networking device where no definition as to whether it is used for personal as opposed to business use. Once businesses are in Google+, I believe the playing field will change. As a whole, LinkedIn users tend to be more tech savvy than Facebook users (how many 70 year old grandmothers are on LinkedIn?). Dell is thinking of allowing their tech support to use Google+.  They can have a video chat in Hangouts where you can see a face and make their job more of a personal interaction. Hangouts can change how customer service is handled.

There are those who also consider other sites like Skype and Flickr at risk. I definitely can see Skype being at risk due to the Huddles feature of Google+. Huddles allows you to have a video conference with as many as 10 people and at no charge. At present, you need a subscription plan to have a group video conference using Skype. Skype will need to change this.
Flickr is another matter. As someone having a Flickr account, it is largely a niche site for photographers.  Without purchasing a pro account for $25 annually, you can only show and access 200 of your pictures on your account. It also is easy in Flickr to tag multiple pictures at once and relatively easy to manage your pictures. Flickr has good discussion groups to discuss about photography related issues and those who participate are always willing to help with photography tips of their own. From what I am seeing, quite a few who have pro accounts are not renewing or debating whether or not to renew their account. Google+ will for one need to make it easier to issue the same tags to multiple pictures.

As I mentioned in my previous post, it will be interesting to see how Google+ is integrated with Google's other programs such as their calendar and mail applications. No matter what happens I have learned this: What is the hot thing now will not be the hot thing tomorrow. Google is hot now but they will have the day when they are not the hot thing.

Impressions of Google Plus

Google launched its new social media site (though they refer to it as a sharing site) Google+ this past June 28 as an invite only. You also need to have a Google account as well. There are now over 10,000,000 users and growing quickly. It is considered to be a rival of Facebook.

A big way it differs from Facebook is you can add someone as a contact to any of your Circles without them adding you as a contact. Circles are a way of organizing your contacts. You can choose Circles like Friends, Family, Business, etc. When you post items, you can determine which Circles are able to see your posts. People that are in a Circle of yours can see they are in one of your Circles. They will not know which one or who is in that Circle. If you have someone in your Circle but they do not have you in one of theirs, you can see what they post subject to their sharing restrictions. For those using Facebook, think of Circles as the Lists you may have for Facebook friends. Your Facebook friends do not know what list if any you have them on. You also may share or not share posts with Lists. Circles are considered a strong selling point of Google+. They are easier and more user friendly to use then than Facebook Lists. Further, there are those who use Facebook and do not realize that Facebook has a similar feature as well.

Another feature of Google+ is Hangouts. Hangouts are where up to 10 people can have a group video chat. For this you will need to download and install the free Google Voice and Video Chat plugin for your computer.

Sparks is another feature. Your Sparks are only visible to you. This is where you identify subjects of interest to you. You get to see streams based upon your interests. Without you putting your interests in your profile, there is not a way for others to see what your interests may be. Facebook allows you to share pages, groups that you belong to. There currently is not an option like this in Google+. This link may be of help in getting a further understanding of Sparks.

Perhaps the biggest selling point is privacy. Not only is Google+ more private, it is a lot easier to manage privacy on Google+ than Facebook. It is easy to determine who you wish to see your posts and personal information.

Will items in Google+ get rated better in a Google search?  That is for Google to decide.  I would hope that the protocols used in a Google search ranking continue to be used here so as to be consistent.

Keep in mind that Google+ is a work in process. Improvements and enhancements are being made on an ongoing basis and as I mentioned it is easier to share interests using Facebook. It is expected that Google+ will be opened to all by the end of July. You are able to share photos and video just like Facebook. The quality of pictures shared in Google+ is better. It will be interesting to see how Google will integrate Google+ with its other products as well. Right now Google is by and large discouraging business use of its new program. When it is ready for business use what will it be like? The jury is out and Facebook may have some heavy competition to contend with. Then again with LinkedIn moving more toward subscription services maybe the niche of Google+ will be a professional networking site. My personal opinion is LinkedIn should worry more than Facebook.  Facebook, LinkedIn and Twitter for that matter have not gotten where they are by standing still. I would expect them to make changes to their product as well.  Time will tell how it all plays out.

How I Backup My Files

Possibly due to my posts about the importance of backing up files http://goo.gl/IBXm2 http://goo.gl/xltNy as well as being the owner of Computer Concierge NY LLC, I have been asked how do I back up my files. Let me first say that for any of the products I mention, I have not received any compensation or assurances, hints, discounts, etc of compensation as of June 30, 2011 for mentioning the products in question by anyone.

I use an external Western Digital Hardrive Model #WDBAAA6400ABK-NESN that I purchased from Amazon. It provides for automatic and continuous backups. If any file of mine is changed it is backed up when I close the file. When I have had to rebuild my system, it has worked fine and I was able to restore all my files. Further if I need to go back to a previous version of a file I am able to do that as well. My personal setting is where I can go back up to 5 file versions prior to the current one. I also have backups on several DVDs I keep offsite that I update about monthly. One of these is constantly updated while for the other DVDs it is a 1 time deal once the DVD is filled. Should there ever be some sort of catastrophe at home or if the external hard drive fails, I have a way of going offsite and getting back the contents of my files. It is recommended that you have another backup away from your computer should this instance occur.

I also am a Dropbox user.  I have blogged about Dropbox in the past.  http://goo.gl/1Imgp I recommend it for all. You can sync up to 2 gb for free to your Dropbox account. However there are ways to get even more storage free. The most common is suggesting it to someone and when they become a Dropbox user from your suggestion both of you get an extra 250mg of storage.

This is the backup system that works for me. What type of backup system you need depends on various factors. For those living in Queens and Nassau County, NY call me at 917.572.3468. I can determine the backup plan that is best for you. Many people think a hard drive failure cannot happen to them. Nothing is farther from the truth. You need to have a backup plan and follow it before it is too late.

Anthony Weiner and Twitter

This is not going to be a political post. I do not get political on this blog. However there are times where politics and tech related issues intertwine and this is one of these times. This blog is from a tech perspective and I will not issue an opinion of Congressman Weiner one way or another politically.

Congressman Weiner admitted yesterday that he had tweeted lewd pictures of himself. He supposedly is one of the more tech savvy members of Congress. I have made mention both on this blog and on Twitter the need to be careful of what you put out on the internet especially social media sites like Twitter and Facebook. A lot of what you put out there in cyberspace is out in the open for all to see. Congressman Weiner who again is tech savvy should have known this. Unless your tweets are protected or you are sending a direct message to someone, any tweet you make is there and cannot be considered a secret in any way, shape or form. When I tweet, I realize this. If I make a grammatical error or another error guess what? It can be seen by anyone and does not put me in the best light. Anyone with internet access can see them by simply doing a search on Twitter. A lot of my tweets can also be found by doing a search on Google or another search engine. Since he admitted that he sent it, I cannot understand how Anthony Weiner as a user of Twitter could not think that somehow the Tweet of him in his underwear would be hush hush. If he intended to send a direct message, he should have been extra careful knowing the implications of the tweet in question. Also keep in mind that anyone using Twitter has the ability to retweet a tweet to their followers and of course that is there for all to see. So for argument's sake, if Charlie Sheen who has over 4 million followers was to retweet Weiner's infamous tweet all 4 million plus of his followers will see it. Sheen's followers can then retweet it to their followers and you can see this all spiraling.

Let me respond about hacked passwords here as Weiner initially said his account was hacked. You need to have a safe password. I have blogged about the need for a safe password in previous posts. Please see the link which also has links to related posts. http://mklubok.blogspot.com/2010/09/password-protection-revisited_29.html. You also need to be careful of phishing schemes.

In this day of social media, Google, Facebook, etc., we need to be careful of what we put online. Anything you do online in a public forum can be obtained by others. A few years ago I signed an online petition that photography in New York City subways not be banned. One time when doing an online search of myself, it came up. Anything I put on my website www.computerconciergeny.com is not between friends but for the whole world to see. This means that not only what you put on social media sites like Facebook and Twitter do you need to be careful about. You need to be careful about EVERYTHING you put online that is not an email or text message. Yes the recipient of an email or text can share that with others. But that also holds true for what you tell someone verbally or in writing.

CCleaner A Good Free Software Product for Your Computer

CCleaner is a product developed by Piroform. It is used to clean unwanted files and invalid Windows registry entries from a computer. It is an application for Windows and not for Macs. However the Piroform webite which is responsible for CCleaner notes on its website that it soon will be making CCleaner for Macs as well.  It is free and a valuable program to have. One of its applications is the removal of cookies. For those who may be unfamiliar with cookies per Wikipedia they are "a piece of text stored on a user's computer by their web browser". What this piece of text does is that it stores various information on it. This information can be site preferences, shopping cart contents and an identifier.

Yes you can use the Disk Cleanup program in the System Tools of your PC. However CCleaner does a better job. As mentioned it can be used to delete invalid registry entries from your computer. It is not a sophisticated program for doing this but for those unfamiliar with registry files, it will do the job without harming your computer. It also is very good for cleaner your internet browser's cookies, history, temporary files and form history and download history.

Having said all this I will add that you can customize the settings. For example should you not wish to delete anything related to MS Office you can. This is important because if you select MS Office your history of recently opened documents will be deleted.

CCleaner also removes from your PC temporary files, listing of recent documents opened and clears your recycle bin. In addition it also removes unnecessary information from various third party programs. These include MS Office and Adobe Acrobat. If you like your computer to save your passwords (not recommended) or browsing history you have that option. Should you wish not to delete selected cookies, there is an option for that as well.

You also can uninstall programs using CCleaner instead of going into your computer's Control Panel.  The ability to wipe your hard drive also exists by going into the Tools option and selecting "Drive Wiper" then selecting "Entire Drive"  in the drop down menu to the right of "Wipe" so you do need to exercise some caution.

In all this is a desirable program to have on your hard drive. It is free and is a good way to get rid of unneeded files as well as being user friendly. I have found the settings to be easy to use.

UPDATE:  CCleaner is now available to Mac users as a free beta download.  http://lifehacker.com/5808168/ccleaner-for-mac-clears-personal-data-in-one-click-for-safari-and-firefox

I would like to add here that if anyone has a suggestion for a subject, please let me know. Also please feel free to comment.  All comments are welcomed.










Bayside computer repair, North Shore Towers Computer Repair, Great Neck computer training, Bayside Computers

Dropbox – A Real Good Program for File Sharing and Accessing Files Away From Your Computer

Have you ever wanted to share files with someone without emailing them? Have you ever needed to access a file and you are not by your computer? Then Dropbox is for you. Per Wikipedia, “The Dropbox client enables users to drop any file into a designated folder that is then synced to the cloud and to any other of the user's computers and devices with the Dropbox client.”

While Google Docs is a way to share and store files offline, it is not as good as Dropbox. 3 reasons:
1. Using Dropbox allows you to upload by folder which at this point in time you cannot do using Google Docs. With Google Docs, you can only upload files. You have to set up a folder in Google Docs and move the files to that folder after you upload. With Dropbox, you can drag the folder into Dropbox and the folder and contents are uploaded.
2. You can set up more than 1 computer to have access to selected files. When you use the files and update, they are automatically uploaded on any other computer linked to your Dropbox account. You do not need to use a USB drive to transfer files or email a file to yourself.
3. Dropbox offers up to 2GB free storage. With Google Docs you are limited to 1GB of free storage.

Let’s discuss the 1st advantage. When you use Google Docs you can only upload files. You cannot upload a folder but rather the files in a folder. In Google Docs you upload the files in the folder, individually or collectively. What this means is that in Google Docs you need to create a folder name. Then in Google Docs you move the files to the folder selected. In Dropbox you simply upload the folder which would include all the files in the folder. A step saved.

I also like the time saver of the 2nd advantage. My wife and I have both a laptop and a desktop. When we travel, frequently our travel notes are written on the desktop. Prior to our trip we use a USB drive to transfer our travel notes to our laptop. Now that we have Dropbox and both computers are linked to the Dropbox account this is automatic. No USB drive needed here. That said, in order for the file to sync in Dropbox the file cannot be opened. While you are using the file, it cannot be synced to the Dropbox website or any other computer. Only files in the Dropbox folder are synced. If you do not want to share a file and/or folder you don't put it in the Dropbox folder. You save time in that you do not have to email files to yourself. You also do not need a USB drive to transfer files from 1 computer to another. This also has the advantage of backing up files on both another computer and on the Dropbox website. Don’t have another computer? Well like Google Docs, you can access the file from another computer by going to Dropbox on the web. If you want to share a file with others, you send an email allowing access to the file you wish to share.

The last advantage is academic. 2GB of free storage vs 1GB of free storage.

All in all, Dropbox is not only a good way of storing and accessing files online. It is also a better way of doing it than using Google Docs. Try it. You will find that you have some extra time on your hands for other things to do.

What the Internet Has Made Free

Since the internet, there are things that are now free that you used to pay for.  Some of these include items where a savings has made it free. An example is writing a letter that costs $0.44 to mail but sending an email is free as you have no postage.  So here are just a few things that used to cost but are now free online:

1. Skype - you can videochat with anyone who also has a Skype account anytime, anywhere for free.  No more tracking message units, long distance phone calls, etc.  Yes there are other videochat sites.  I am using Skype since it is so well known.
2. Newspapers-  yes more and more newspapers are moving to a paid service online.  That said, there are still many that you can access for free.  
3. Directory assistance - at one time this was entirely free then for local calls a charge was added.  You can access sites like anywho.com and whitepages.com to get phone numbers for free.
4. Paying bills - most banks allow to to pay checks online for free.  No postage costs or paying for checks.  Plus you can set up automatic payments that save you time.  The checks are automatically written at a time interval you specify.
5. News, weather, sports - no more calling a 900 number or other number for which you were charged.  This up to date information can be obtained on the internet.
6. Dictionary and Thesaurus - this also saves on space.  You can access definitions and synonyns at sites like Dictionary.com or Thesaurus.com
7. Your personal phonebook - can be put on sites like Gmail, Yahoo, etc.  No need to buy a phone book.  Further, you do not need to worry about losing your phonebook and losing all contacts.  You can access it anywhere you have internet access.
8. Trip planning - Get routes on google maps.  Purchase and print tickets and boarding passes. Flight status is online. You used to need to be a member of AAA to get their triptik online.  Now you can go to their site and download a triptik at no charge which you can print even if you are not a member of AAA. Further you can get quite a bit of travel information online that you used to have to pay for.
9. Photo sharing - no longer need to pay for extra pictures for friends and relatives.  You can send pictures via email or photo sharing sites like snapfish.com or yorkphoto.com.  
10. Historic weather data from the Farmers Almanac. 
11. Encyclopedia - wikipedia.com and http://www.encyclopedia.com/ have made that encyclopedia collection your parents had just about obsolete and a lot less expensive.  Plus they free up space around the house for other things.
12. About.com is a great source of reference for which a lot you previously had to pay for. 
13. Sales tax - although this is changing, depending on where you live you may save sales tax by ordering something online.
14. Shipping & handling - see sales tax above.  Due to online price comparisons, companies may waive shipping charges on certain items or if an order is greater than a certain amount.
15. Movie showtimes - the cost was either a newspaper or a phone call.  Now free online along with reviews.
16. Accounting software - GnuCash is a free accounting software program for small business usage. QuickBooks has a basic program that is also free.
17. Money management - mint.com 
18. Ecards - rather than buying and mailing birthday cards, anniversary cards, etc you can now send someone an ecard.  There are still those that are free plus you also save postage.  I would not send a sympathy card as an ecard but this post is about things that are now free not how to do a card on the cheap.  

I am sure there are other things that the internet has made free that you at one time paid for.  Any additions to this list are welcomed and if I get enough will publish them in a future blog giving you credit.