So Why Do You Not Back Up Your Files?

So who out there after reading my recent article about backing up http://goo.gl/c2Gl0 still doesn’t back up their data files? I emphasize it in discussions with clients, friends and colleagues yet many people still do not back up their data files or if they do it is not often enough. Their excuses range from: I have no important files; I'll get to it; I can get my files; I don't want to spend the money. The big reason to back up your data is this: In the event of a hard drive failure for whatever reason, you have a backup copy of your data. Important documents, sentimental pictures of children, grandchildren and other loved ones will not be lost in the event your hard drive fails. If you are one of those who still do not back up your files, this is a must read.

Let's address each of these excuses one by one:

-- I have a good friend of mine who never backed up his files. His excuse was that he had no important files. Recently he had an issue where he thought his hard drive had crashed. Suddenly he had important files (including pictures from a recent trip) on his hard drive that he needed to have. Fortunately the issue was not with his hard drive but rather another issue. His data was saved.

-- "I'll get to it" is another excuse I have heard a few times. This is a variation of, “I don’t have the time.” Hopefully when you get to it will be before your hard drive fails. If you have a hard drive failure it is too late. If you are a heavy computer user, you should back up your data once a day. I know someone who had their tax return on their hard drive.  He was going eventually do a backup. Unfortunately, the hard drive crashed and he lost his tax return and the worksheets he used to prepare it.

-- "I don't want to spend money on it" – To paraphrase John Wooden, “If you don’t want to spend the money to back up your data, how about spending a whole lot more to get back the data should you have a hard drive failure?” That is if the data can be recovered. I checked with a national chain. If they can do the job in house the cost would be between $100 - $160 with it being ready in 2-4 days. If it needs to be sent to a data retrieval service the cost can run as high as a few thousand dollars. It will not be ready in 2-4 days but 2-3 weeks. How long can you wait for your data? Your costs to backup your data may even be FREE. Backing up will greatly lessen the anxiety of a hard drive failure.

-- "I can get my files" - A hard drive failure can occur without any previous warning. How will you get your data? See above paragraph for how long it would take and the cost.

The bottom line is you must have a backup in the event your hard drive fails. In the event of a failure you will be glad you had that backup. What would be the cost to you of losing a resume, pictures of children and grandchildren, tax returns saved on your computer with worksheets, schedules, etc? Backing up will save you money, time and aggravation. If you know someone who does not back up their computer, please for their sake make sure they read this.

What is the best way to do a backup? It depends on a few factors such as how much data is on your computer.

If you have additional questions about backing up your files, I can be reached at (917) 572-3468 or email me at mike@computerconciergeny.com 

My Facebook page provides information on the current goings on in the technology field. There are tips to better use your technology. For timely information, please visit and "Like" my page.

Computer training and many types of computer repairs can be done remotely. If you or someone you know needs either training to better use your computer or repairs I am now doing it on a remote basis in addition to in person locally.

http://computerconciergeny.com/3/post/2012/10/joinme-how-to-use-to-allow-someone-to-remotely-view-and-control-your-computer.html takes you to a narrative to use Join.me. It is a very user friendly site and it is easy to temporarily allow control of your computer. I also did an online video as well which is on the following link. http://www.youtube.com/watch?v=AyRSqpYNVQY

Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity.  Our web services are provided worldwide.

Google Calendar To Better Manage Your Time

In today’s world, time management is something that we all need to do and do well.  This is just one of the reasons why Google Calendar is the preferred online calendar of many. It syncs with my smartphone as well and I also can add, delete or change appointments there as well.

Google Calendar allows you to set up multiple calendars using one ID. You make the choice of which calendars you wish to see at a given time. You are able to have a calendar for business, personal, travel, etc. with different sharing settings for each. You can share your calendar with anyone having a Google account. Other calendars allow those you share with to view only or also edit. With Google Calendar I can decide what they will view.  Do they just see whether I am busy or free, or do they see the event as well? I can decide. I further can allow others to decide who a calendar is shared with.  For example I have an appointment calendar.  My wife is able to see the details of this calendar but cannot make changes.  My son can only see if I am free or busy. He does not see the details. I also have a Travel Calendar for events my wife and I have planned for when we travel. Both of us can edit that calendar and make changes as needed. My wife can also decide to share that calendar with others. I also can make any of my calendars public if I so choose. If a calendar is made public, it will appear in a Google search where appropriate. My wife can view my appointment calendar and I can view hers.  Recently friends of ours purchased tickets for a show not realizing that one of them had made plans for that evening. When my wife and I are making plans, we check both our own and each other’s calendar to see whether or not the other has plans for the date and time in question.

I like the feature of when I enter an event I put the address of the event in the "Where" field. Clicking on that field will bring up the location in Google Maps. Since Google Calendar syncs to my smartphone, this could be a stress saver if I get lost as I can get directions on my smartphone wherever I am. 

It is a great calendar for scheduling a get together as well as inviting people to an event whether or not they use Google Calendar. You invite them directly from Google Calendar without emailing them through Gmail. The options to respond are the standard "Yes", "No", or "Maybe".  In addition, for the "Yes" response there is a field to indicate if you are bringing a guest as well as the name of the guest.

Need to quickly add an event?  Use the quick add feature. Type in the event, date and time and Google calendar automatically adds it.  Type in an email address and an invitation is sent to that email address. Do the same from your phone by texting 48368 and Google calendar automatically adds the event to your calendar. You also can add “interesting” calendars such as a schedule any or all of your favorite sports teams, national and/or religious holidays.

Another feature of Google Calendar that I like is appointment slots.  Appointment slots allows you to set aside period of time on your calendar at preselected intervals for others to schedule appointments.     For example a college professor can set aside Tuesday between the hours of 1-4 PM at ½ hour intervals for those also having Google Calendar to reserve time on your calendar.

One last thing here.  I do not erase events after they take place.  It is maintained on Google’s servers and takes up negligible space on your smartphone.  A lawyer friend of mine has a client of his who is being audited and erased events as they were completed.  Had they not been erased, the client would not have to go through hoops to recreate his Travel and Entertainment events. It would be right on his calendar and he would have a lot more time and money.

You need to have a Google account to access and use the calendar.  If you are not already using it give it a try. You may want to check out some of their features such as Year view, Jump to date and World clock. Its ease and convenience are why it the preferred calendar of many. You too may change calendars.

If you have additional questions about how Google Calendar can used to better manage your time, I can be reached at (917) 572-3468 or email me at mike@computerconciergeny.com   It is truly a good time management tool.

My Facebook page provides information on the current goings on in the technology field. There are tips to better use your technology. For timely information, please visit and "Like" my page.

Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity.  Our web services are provided worldwide.

GCF Learn Free

For those wanting to learn a new subject or brush up on a new one, GCFLearnFree.org is a good site to start.  With courses on subjects like computer software (particularly Microsoft Office), everyday life, money, and career this is a good place to go to for free courses. You can study at your own pace and there are accompanying videos that aid in your grasping the subject and greatly support the content taught. You also can register for courses given online that are graded by instructors. These instructors also will also provide help and feedback as well. You can finish these courses in a few days or up to 4 weeks. Upon completion for these you are awarded a certificate of completion.  You are not awarded a certificate for completing the self paced courses. There are also some good GCF videos on YouTube as well.  See link:  http://www.youtube.com/user/gcflearnfree

Some of these courses are very basic like "Cash Back".  Others like the ones for the various editions of Microsoft Office Excel and Microsoft Office Access are more involved.  By creating an account you are able to see what courses you have taken or are in the process of taking.  Courses that are more involved have various sections and a challenge at the end of each section. What I like about the Microsoft Office courses are that they are not only offered for the current version but for several previous versions. It is not necessary to be using the current version to get instruction that is meaningful for you. For those who are beginners with regards to computers, their Computer Basics course is useful and informative.  Most of their courses are computer related. Their Facebook page notes that  they provide "innovative online learning opportunities to anyone who wants to improve their technology, literacy, and math skills."

You may wonder how are they able to do this for free. GCFLearnFree.org is supported by the Goodwill Community Foundation. GCFLearnFree.org serves to support the educational mission of the Goodwill Community Foundation which is "to create and provide education, employment, and life enrichment opportunities for people who desire to improve the quality of their lives" as per the GCFLearnFree.org site. It certainly is a good site to go to for your lifelong education.


Computer Concierge NY LLC, provides expert computer services in the Bayside, NY area, Including Queens, Albertson, Bayside Hills, Bay Terrace, Bellrose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside vicinity.  

Check that Connection

There are times when that appliance, home entertainment unit, or computer does not start and panic will start to set in. It is basic but sometimes the issue can be resolved by simply checking to see that the appliance is connected to an outlet or if the outlet is controlled by a light switch checking to see that the switch is in the on position.
So the next time that appliance fails to start, don’t panic. Check to see that it is plugged in. If that light switch is turned on, plug something else into the outlet. You may be surprised at how much time you saved by not panicking where the issue is not the appliance but rather the connection and a whole lot of troubleshooting is not necessary and you’re able to go as you normally would in no time.

Xmarks for Saving and Syncing Bookmarks

Due to the recent acquisition of by LastPass, Xmarks will continue on.  It is a great tool for backing up your favorites/bookmarks as well as for syncing them across browsers and other computers. You can sync your bookmarks currently among Firefox, Google Chrome, Internet Explorer, and Safari browsers.  


You need to decide which computer and browser is where you will make initial changes to your bookmarks. Usually this will be the browser that you use most often on your main computer.  From here, you can sync across your other browsers and any other computers you have.  Xmarks allows you to merge bookmarks on Xmarks server with your browser, keep bookmarks on your browser discarding those on the server (main bookmark), keep the bookmarks on the server while discarding those on your browser.  You also can integrate passwords (not recommended), and open tabs as well as enabling automatic synchronization. This is a great timesaver that eliminates the need to do this manually. A feature of Xmarks is also that you can be away from your computers but can retrieve that necessary site that you wish to access but cannot remember the name by accessing the website and logging into it. I found the instructions easy to follow and the program is user friendly.


A paid version of Xmarks ($12 annually) allows you to sync between your smartphone and track and backup all changes to your bookmarks. My personal opinion is that this is not needed.  


While there are ways to save your bookmarks on your computer and sync using your saved bookmarks on your computer, Xmarks is a free way to do this saving time and aggravation.


I also want to extend my best wishes to those celebrating a very Merry Christmas and to all a very Happy and prosperous 2011.

Make that Disk Sooner Rather than Later

It used to be when you bought a PC, a system repair disk was also included.  This was useful in the event you needed to rebuild your system.

During this holiday season, many will be getting a new PC as a gift. What you will not receive is a system repair disk. This can be used to boot your computer in the event you are unable to from your hard drive, need to recover windows from a system error.  You will need to make a system repair disk.  This should be done as soon as possible after purchasing your new computer.  It could end up being invaluable in the event of a system failure.

To create a system repair disk, click the "Start' button.  In the address bar type "Backup" .  Under "Programs"  select "Backup and Restore".  In the left pane is an option "Create a System Repair Disk".  Select this.  Insert a CD to create a system repair disk.  When you are done creating your system repair disk make sure to put it in a safe place but not so safe a place you forget where.

Happy Thanksgiving to all.

Online Petitions

While people still go door to door or are in crowded places trying to get signatures on a petition for a cause, there is another way to get signatures on a petition. Online petitions are now a thing. Site like Ipetitions and Petitiononline are changing how petitions are done. There are pros and cons to an online petition. It is good that anyone with internet access can create a petition online. This also can lead to petitions for frivolous causes. Another issue  are people using false names that could make a petition invalid.  People using false names is also an issue for non online petitions as well. I would also guess that some petitions you see people trying to get signatures for in crowded places some consider frivolous as well.

You can create a petition for your cause. You also can sign a petition for or against a cause. One thing to keep in mind is that unless you wish to make yourself anonymous, your name may come up as signing the petition in question.

So go ahead while at home sign your name to a cause at 3 in the morning if you desire.

How I Backup My Files

Possibly due to my posts about the importance of backing up files http://goo.gl/IBXm2 http://goo.gl/xltNy as well as being the owner of Computer Concierge NY LLC, I have been asked how do I back up my files. Let me first say that for any of the products I mention, I have not received any compensation or assurances, hints, discounts, etc of compensation as of June 30, 2011 for mentioning the products in question by anyone.

I use an external Western Digital Hardrive Model #WDBAAA6400ABK-NESN that I purchased from Amazon. It provides for automatic and continuous backups. If any file of mine is changed it is backed up when I close the file. When I have had to rebuild my system, it has worked fine and I was able to restore all my files. Further if I need to go back to a previous version of a file I am able to do that as well. My personal setting is where I can go back up to 5 file versions prior to the current one. I also have backups on several DVDs I keep offsite that I update about monthly. One of these is constantly updated while for the other DVDs it is a 1 time deal once the DVD is filled. Should there ever be some sort of catastrophe at home or if the external hard drive fails, I have a way of going offsite and getting back the contents of my files. It is recommended that you have another backup away from your computer should this instance occur.

I also am a Dropbox user.  I have blogged about Dropbox in the past.  http://goo.gl/1Imgp I recommend it for all. You can sync up to 2 gb for free to your Dropbox account. However there are ways to get even more storage free. The most common is suggesting it to someone and when they become a Dropbox user from your suggestion both of you get an extra 250mg of storage.

This is the backup system that works for me. What type of backup system you need depends on various factors. For those living in Queens and Nassau County, NY call me at 917.572.3468. I can determine the backup plan that is best for you. Many people think a hard drive failure cannot happen to them. Nothing is farther from the truth. You need to have a backup plan and follow it before it is too late.

Anthony Weiner and Twitter

This is not going to be a political post. I do not get political on this blog. However there are times where politics and tech related issues intertwine and this is one of these times. This blog is from a tech perspective and I will not issue an opinion of Congressman Weiner one way or another politically.

Congressman Weiner admitted yesterday that he had tweeted lewd pictures of himself. He supposedly is one of the more tech savvy members of Congress. I have made mention both on this blog and on Twitter the need to be careful of what you put out on the internet especially social media sites like Twitter and Facebook. A lot of what you put out there in cyberspace is out in the open for all to see. Congressman Weiner who again is tech savvy should have known this. Unless your tweets are protected or you are sending a direct message to someone, any tweet you make is there and cannot be considered a secret in any way, shape or form. When I tweet, I realize this. If I make a grammatical error or another error guess what? It can be seen by anyone and does not put me in the best light. Anyone with internet access can see them by simply doing a search on Twitter. A lot of my tweets can also be found by doing a search on Google or another search engine. Since he admitted that he sent it, I cannot understand how Anthony Weiner as a user of Twitter could not think that somehow the Tweet of him in his underwear would be hush hush. If he intended to send a direct message, he should have been extra careful knowing the implications of the tweet in question. Also keep in mind that anyone using Twitter has the ability to retweet a tweet to their followers and of course that is there for all to see. So for argument's sake, if Charlie Sheen who has over 4 million followers was to retweet Weiner's infamous tweet all 4 million plus of his followers will see it. Sheen's followers can then retweet it to their followers and you can see this all spiraling.

Let me respond about hacked passwords here as Weiner initially said his account was hacked. You need to have a safe password. I have blogged about the need for a safe password in previous posts. Please see the link which also has links to related posts. http://mklubok.blogspot.com/2010/09/password-protection-revisited_29.html. You also need to be careful of phishing schemes.

In this day of social media, Google, Facebook, etc., we need to be careful of what we put online. Anything you do online in a public forum can be obtained by others. A few years ago I signed an online petition that photography in New York City subways not be banned. One time when doing an online search of myself, it came up. Anything I put on my website www.computerconciergeny.com is not between friends but for the whole world to see. This means that not only what you put on social media sites like Facebook and Twitter do you need to be careful about. You need to be careful about EVERYTHING you put online that is not an email or text message. Yes the recipient of an email or text can share that with others. But that also holds true for what you tell someone verbally or in writing.

CCleaner A Good Free Software Product for Your Computer

CCleaner is a product developed by Piroform. It is used to clean unwanted files and invalid Windows registry entries from a computer. It is an application for Windows and not for Macs. However the Piroform webite which is responsible for CCleaner notes on its website that it soon will be making CCleaner for Macs as well.  It is free and a valuable program to have. One of its applications is the removal of cookies. For those who may be unfamiliar with cookies per Wikipedia they are "a piece of text stored on a user's computer by their web browser". What this piece of text does is that it stores various information on it. This information can be site preferences, shopping cart contents and an identifier.

Yes you can use the Disk Cleanup program in the System Tools of your PC. However CCleaner does a better job. As mentioned it can be used to delete invalid registry entries from your computer. It is not a sophisticated program for doing this but for those unfamiliar with registry files, it will do the job without harming your computer. It also is very good for cleaner your internet browser's cookies, history, temporary files and form history and download history.

Having said all this I will add that you can customize the settings. For example should you not wish to delete anything related to MS Office you can. This is important because if you select MS Office your history of recently opened documents will be deleted.

CCleaner also removes from your PC temporary files, listing of recent documents opened and clears your recycle bin. In addition it also removes unnecessary information from various third party programs. These include MS Office and Adobe Acrobat. If you like your computer to save your passwords (not recommended) or browsing history you have that option. Should you wish not to delete selected cookies, there is an option for that as well.

You also can uninstall programs using CCleaner instead of going into your computer's Control Panel.  The ability to wipe your hard drive also exists by going into the Tools option and selecting "Drive Wiper" then selecting "Entire Drive"  in the drop down menu to the right of "Wipe" so you do need to exercise some caution.

In all this is a desirable program to have on your hard drive. It is free and is a good way to get rid of unneeded files as well as being user friendly. I have found the settings to be easy to use.

UPDATE:  CCleaner is now available to Mac users as a free beta download.  http://lifehacker.com/5808168/ccleaner-for-mac-clears-personal-data-in-one-click-for-safari-and-firefox

I would like to add here that if anyone has a suggestion for a subject, please let me know. Also please feel free to comment.  All comments are welcomed.










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