Search This Blog

Follow me on Twitter

Showing posts with label nyc. Show all posts
Showing posts with label nyc. Show all posts

May 29, 2013

The Benefits of Having A Digital Calendar

calendar, time saver, organizer, google calendar, digital calendar,Mike Klubok, Computer Concierge NY LLC, technology
A digital calendar has many advantages over a paper calendar.
If you still use a paper calendar instead of a digital calendar you are missing out.  There are quite a few ways that having a digital calendar especially in today’s world where more and more people have smartphones is better than a paper calendar.

For me perhaps the biggest one is being able to share my calendar with my wife and vice-versa. She can see my schedule at a glance and I can see hers. If I need to schedule something I can look at my wife’s calendar to see if there is a conflict. I don’t have to tell someone that I need to check if my wife planned something since I can already see her schedule.  I also allow my son who lives with us to see whether or not I have an appointment without him seeing the details of it.

I also can refer to past events quickly wherever I am. Most people do not keep paper calendars for years unless they have to for business reasons and/or tax purposes. They may have to search to remember where they put their paper calendar. Further if a paper calendar is lost then what?  I may miss a scheduled appointment or have to call and reconfirm an appointment that I wasn’t sure of. With a digital calendar I can go to a computer, smartphone, etc. With a digital calendar you can go back years unless you erase an event after it occurs. I do not recommend that you do this and I do not erase events after they occur. A digital calendar hardly takes up space on a smartphone, iPad, etc. and you can access it offline as well. This is great for when travelling.  If I am in a foreign country, I do not have to worry about incurring roaming charges for accessing it. I also do not have to worry about being somewhere without internet access. While I do not have events that go back that far, my Google Calendar allows me to go back to 1980 to see dates on my digital calendar. A paper calendar does not give me anywhere near this flexibility.

If I have an event that occurs the same time on a weekly, monthly, or yearly basis I only need to enter it once and provide the recurring information. It is automatically added for the recurring dates. If I need to reschedule or cancel a date, I can do it for just that date. The recurring pattern is maintained for the other dates. Talk about a timesaver.  Further if I need to change of cancel an appointment on a paper calendar a pencil can erase it but what if you only have a pen? Cross it out and if changed reenter it. It can get sloppy either way.  With a digital calendar you can delete or move it as needed. You also have a limited amount of space to write information on a paper calendar.  On my Google Calendar I have never gotten to the limit but I know there is a much higher limit.  I can add website links if need be. I also can attach a file that I need the same way I can attach a file to an email message.

With a digital calendar, I can change my view whenever I need to.  My default is daily but I can instantly change to a weekly, monthly or custom view. If I have a “week at a glance” or “month at a glance” calendar I am stuck with that view. 

Now this is not a generational thing.  My sons who are 19 & 21 both use a paper calendar. My wife and I use our digital calendar which is Google Calendar.

Yes there are advantages to using a paper calendar. Should there be a syncing problem between devices you could forget an appointment or if there is a power failure you could have issues accessing it but the advantages of a digital calendar greatly outweigh the disadvantages.

So do you use a paper calendar or a digital calendar?  If you currently use a paper calendar will you at least consider trying a digital calendar such as Google Calendar?

If you want to know more about how you can digitalize your calendar I am available for that and to help you better use your technology.  I can be contacted at (917) 572-3468 or email me at mike@computerconciergeny.com .

Feel free to join the conversation and post comments and questions on my Facebook page at Computer Concierge NY LLC  . There also are tips there to better use your computer, smartphoneiPad and other technology you may have or are thinking of buying.




Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park,  FlushingForest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside NY vicinity.  Our web services are provided worldwide.

April 24, 2013

Is It Time To Ditch Your Landline Phone?



While recently looking into changing my cell plan I noticed that unlimited talk time for domestic minutes is becoming more prevalent and at a reasonable price.  It had me wondering about ditching my landline.
For those who are thinking the same thing you need to answer a few questions. 

What are the current costs of your landline? What does it include?  I have friends who have a plan that includes cable, internet and phone service. If they were to give up the phone service part they would actually pay more. So they are keeping this plan and use the land line for faxing and as an emergency phone. Does an elderly person live with you or are you elderly? You may want to keep that landline phone regardless of the savings. My personal landline costs $10 monthly with unlimited calls anywhere in the US, Canada and Puerto Rico. Check with your landline carrier. They may offer you an incentive to stay with them if you are inclined to keep it. If you are not using Voice Over Internet Protocol (VOIP) – you still have phone service in the event you lose your electricity. That said, some VOIP may have a backup in the event you lose power.  However after Hurricane Sandy I heard that some affected by it lost backup power. I am sure landline phones without VOIP lost service during Hurricane Sandy as well.

Do you fax?  I presently do a limited amount of faxing using my all in one printer.  Depending on how much faxing you do it may be beneficial to find an alternate way to send faxes. Your smartphone can also be used to send faxes.

Do you make international calls and if so how much?  Would you be better served by getting an international plan for your cell phone?  Can you use a video application like Skype or Facetime to make your international calls? If you are using one of these applications you can talk anytime, no matter where either of you are for free.

Because of the low rate I am paying and my occasional faxes I am keeping my landline for now.  The day will come where my landline will join that rotary dial phone I had in my first apartment.

If you have further questions about whether or not to ditch your landline, how to keep it and pay less or other technology problems you may have I can be contacted at (917) 572-3468 or email me at mike@computerconciergeny.com .
My Facebook page provides information on the current goings on in the technology field with tips to better use your technology. For timely information, please visit and "Like" my page.

Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity.  Our web services are provided worldwide.

April 11, 2013

So Why Do You Not Back Up Your Files?


So who out there after reading my recent article about backing up http://goo.gl/c2Gl0 still doesn’t back up their data files? I emphasize it in discussions with clients, friends and colleagues yet many people still do not back up their data files or if they do it is not often enough. Their excuses range from: I have no important files; I'll get to it; I can get my files; I don't want to spend the money. The big reason to back up your data is this: In the event of a hard drive failure for whatever reason, you have a backup copy of your data. Important documents, sentimental pictures of children, grandchildren and other loved ones will not be lost in the event your hard drive fails. If you are one of those who still do not back up your files, this is a must read.

Let's address each of these excuses one by one:

-- I have a good friend of mine who never backed up his files. His excuse was that he had no important files. Recently he had an issue where he thought his hard drive had crashed. Suddenly he had important files (including pictures from a recent trip) on his hard drive that he needed to have. Fortunately the issue was not with his hard drive but rather another issue. His data was saved.

-- "I'll get to it" is another excuse I have heard a few times. This is a variation of, “I don’t have the time.” Hopefully when you get to it will be before your hard drive fails. If you have a hard drive failure it is too late. If you are a heavy computer user, you should back up your data once a day. I know someone who had their tax return on their hard drive.  He was going eventually do a backup. Unfortunately, the hard drive crashed and he lost his tax return and the worksheets he used to prepare it.

-- "I don't want to spend money on it" – To paraphrase John Wooden, “If you don’t want to spend the money to back up your data, how about spending a whole lot more to get back the data should you have a hard drive failure?” That is if the data can be recovered. I checked with a national chain. If they can do the job in house the cost would be between $100 - $160 with it being ready in 2-4 days. If it needs to be sent to a data retrieval service the cost can run as high as a few thousand dollars. It will not be ready in 2-4 days but 2-3 weeks. How long can you wait for your data? Your costs to backup your data may even be FREE. Backing up will greatly lessen the anxiety of a hard drive failure.

-- "I can get my files" - A hard drive failure can occur without any previous warning. How will you get your data? See above paragraph for how long it would take and the cost.

The bottom line is you must have a backup in the event your hard drive fails. In the event of a failure you will be glad you had that backup. What would be the cost to you of losing a resume, pictures of children and grandchildren, tax returns saved on your computer with worksheets, schedules, etc? Backing up will save you money, time and aggravation. If you know someone who does not back up their computer, please for their sake make sure they read this.

What is the best way to do a backup? It depends on a few factors such as how much data is on your computer.

If you have additional questions about backing up your files, I can be reached at (917) 572-3468 or email me at mike@computerconciergeny.com 
My Facebook page provides information on the current goings on in the technology field. There are tips to better use your technology. For timely information, please visit and "Like" my page.

Computer training and many types of computer repairs can be done remotely. If you or someone you know needs either training to better use your computer or repairs I am now doing it on a remote basis in addition to in person locally.

http://computerconciergeny.com/3/post/2012/10/joinme-how-to-use-to-allow-someone-to-remotely-view-and-control-your-computer.html takes you to a narrative to use Join.me. It is a very user friendly site and it is easy to temporarily allow control of your computer. I also did an online video as well which is on the following link. http://www.youtube.com/watch?v=AyRSqpYNVQY



Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity.  Our web services are provided worldwide.

March 14, 2013

Advantages of Microsoft Surface Over Apple’s iPad

Mike Klubok, Computer Concierge NY LLC, in Queens NY, Microsoft Surface,Forest Hills, surface, microsofft
Mike Klubok the Owner of Computer Concierge NY LLC trying a Microsoft Surface in Queens NY

Many of you have seen the advertisements for the Microsoft Surface that was recently released. Microsoft has a bit riding on it. This tablet has quite a few advantages over the acclaimed iPad. Note that when comparing the two I am talking about the current basic versions that are both priced at $499.

A big advantage of Surface is that you can use an external Micro SDXC card.  You can purchase a 32 GB one made by Sandisk from Amazon for about $35 based upon my recent checking. There is also a connection for attaching a USB drive as well.  I recently purchased a 16 GB USB drive at Staples for under $10.  For the iPad you need to purchase an adapter that costs at least $19.  There is one for an SD card but when looking at the Apple website I did not see one for an SDXC card.  Because of this, it is easier to upload pictures to it.  I personally have a memory card reader that connects to my computer using the USB drive that I purchased for under $10. I take it with me when I go on vacation to upload pictures that I take to my computer and I could use it to upload to a Surface as well.

I would be more willing to let others share my iPad but they would then have full access to my email, Facebook, LinkedIn accounts, etc.  Microsoft’s Surface allows me to set up separate User Accounts just like my computer does. I could then give someone else access to a Guest account without them having the full access to my personal accounts. forest hills computer repair, forest hills, north shore towers

Microsoft Office 2013 comes with Surface.  This is because of 2 reasons them being 1) Microsoft owns both Surface and Office and 2) Surface with the optional keyboard cover is intended to for creating and consuming data. The iPad is more for consuming data.  That said you can purchase a wireless keyboard for an iPad but it is not a cover as well. The iPad does not come with a spreadsheet, word, presentation or office suite program. north shore towers, forest hills computer, great neck computer, 

Surface comes with a built in kickstand which allows you to view the screen in an upright position. With an iPad you need to stand it up against an object or purchase a cover that has a stand.

If you want to print, Surface is a whole lot easier to do from then from an iPad. It is easy to make a connection that is seamless. Printing from an iPad is a lot more difficult.  forest hills

One final note here.  The basic version of Surface comes with 32 GB storage and the iPad comes with 16 GB. This is deceiving because of the 32 GB, the system software uses ½ of that leaving 16 GB free. The net free storage on an iPad is 14-15 GB. While Surface has an advantage it is not significant.

My next article will list the advantages of the iPad over Microsoft Surface.  Then it is your call if you are deciding which of the two to buy.

If you have further questions about a tablet computers or other technology, I can be contacted at (917) 572-3468 or email me at mike@computerconciergeny.com.

My Facebook page provides information on the current goings on in the technology field with tips to better use your technology. For timely information, please visit my page.

Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity.  Our web services are provided worldwide.

January 18, 2013

Should You Upgrade Your Computer to Windows 8?



So you may have heard that Microsoft recently released the much anticipated Windows 8 operating system. It sure doesn’t look like those previous operating systems of Windows that you have seen. Don’t despair since Windows 8 was made with the future in mind as it works well with touchscreens and you will be seeing more touchscreen personal computers over the next few months.

One of the first things you will notice is that there is no start tab. You’re wondering how to turn the computer off. Going to either the upper or lower right hand corner will bring up a bar known as the charms bar. The bottom icon there that looks like a cog a bicycle chain goes around is the Settings icon. Either click on it or if you have a touchscreen tap it and you will see the Power icon at the bottom. Select that and select “Sleep” “Restart” or “Shut Down” You no longer are wondering how to shut your computer off.

You also by now have probably noticed that the screen instead of showing the familiar icons on your desktop show tiles. Each of these tiles represents an app (Programs are now referred to as apps like the apps on your smartphone and your friend’s Mac programs which are also referred to as apps). Some of these apps show information. The weather tile shows the weather for the location noted. You can put a calculator app to do arithmetic operations. One great thing about this new screen is if you are looking for a file, setting, or app just start typing the name of it. Once you start the search screen will show. You can see where your search query for apps, settings, files. Also expect to see more Windows 8 phones out there in the next few months. Don’t despair about not seeing a desktop. There is a desktop tile. By tapping it if you have a touchscreen or moving your mouse to it and left clicking, the old traditional desktop (without the start tab) will show.

One disadvantage of the new Windows 8 is when you go to delete a file there is no longer a confirmation asking if you wish to do so.  No last chance to change your mind. However all is not lost. By going to the recycle bin and right-clicking on it, choose Properties, and check the "Display Delete Confirmation Dialog" box. You now will have that last chance to make sure that you truly want to delete that file.  Another disadvantage is a longer learning curve going to a new operating system. The advantages however outweigh the disadvantages.

So should you upgrade to Windows 8? Windows 8 Pro is available for $39.99 but that is only until January 31, 2013. Unless you are upgrading from Windows 7 you will need to reinstall your apps. I upgraded due to business considerations since I will be setting up new computers that use Windows 8 and training people to use it. There is the learning curve I mentioned earlier and you need to get used to not having a start tab. File Explorer (formerly Windows Explorer), is a lot more user friendly, security is improved and boot time is faster making it a possible investment if you are still using Windows Vista or Windows XP. That said, given the age of your computer if you are using XP or Vista, replacing your computer may be a more feasible option. If you have XP or Vista currently, while Windows 8 requires a minimum of a 1GHz processor I would recommend a minimum of 2 GHz. Other than the tiled apps, there is not a real big change between Windows 7 and Windows 8.

If you have additional questions about Windows 8, I can be reached at (917) 572-3468 or email me at mike@computerconciergeny.com
 
My Facebook page provides information on the current goings on in the technology field. There are tips to better use your technology. For timely information, please visit and "Like" my page.


Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity.  Our web services are provided worldwide.

January 3, 2013

Google Calendar To Better Manage Your Time


In today’s world, time management is something that we all need to do and do well.  This is just one of the reasons why Google Calendar is the preferred online calendar of many. It syncs with my smartphone as well and I also can add, delete or change appointments there as well.

Google Calendar allows you to set up multiple calendars using one ID. You make the choice of which calendars you wish to see at a given time. You are able to have a calendar for business, personal, travel, etc. with different sharing settings for each. You can share your calendar with anyone having a Google account. Other calendars allow those you share with to view only or also edit. With Google Calendar I can decide what they will view.  Do they just see whether I am busy or free, or do they see the event as well? I can decide. I further can allow others to decide who a calendar is shared with.  For example I have an appointment calendar.  My wife is able to see the details of this calendar but cannot make changes.  My son can only see if I am free or busy. He does not see the details. I also have a Travel Calendar for events my wife and I have planned for when we travel. Both of us can edit that calendar and make changes as needed. My wife can also decide to share that calendar with others. I also can make any of my calendars public if I so choose. If a calendar is made public, it will appear in a Google search where appropriate. My wife can view my appointment calendar and I can view hers.  Recently friends of ours purchased tickets for a show not realizing that one of them had made plans for that evening. When my wife and I are making plans, we check both our own and each other’s calendar to see whether or not the other has plans for the date and time in question.

I like the feature of when I enter an event I put the address of the event in the "Where" field. Clicking on that field will bring up the location in Google Maps. Since Google Calendar syncs to my smartphone, this could be a stress saver if I get lost as I can get directions on my smartphone wherever I am. 

It is a great calendar for scheduling a get together as well as inviting people to an event whether or not they use Google Calendar. You invite them directly from Google Calendar without emailing them through Gmail. The options to respond are the standard "Yes", "No", or "Maybe".  In addition, for the "Yes" response there is a field to indicate if you are bringing a guest as well as the name of the guest.

Need to quickly add an event?  Use the quick add feature. Type in the event, date and time and Google calendar automatically adds it.  Type in an email address and an invitation is sent to that email address. Do the same from your phone by texting 48368 and Google calendar automatically adds the event to your calendar. You also can add “interesting” calendars such as a schedule any or all of your favorite sports teams, national and/or religious holidays.

Another feature of Google Calendar that I like is appointment slots.  Appointment slots allows you to set aside period of time on your calendar at preselected intervals for others to schedule appointments.     For example a college professor can set aside Tuesday between the hours of 1-4 PM at ½ hour intervals for those also having Google Calendar to reserve time on your calendar.

One last thing here.  I do not erase events after they take place.  It is maintained on Google’s servers and takes up negligible space on your smartphone.  A lawyer friend of mine has a client of his who is being audited and erased events as they were completed.  Had they not been erased, the client would not have to go through hoops to recreate his Travel and Entertainment events. It would be right on his calendar and he would have a lot more time and money.

You need to have a Google account to access and use the calendar.  If you are not already using it give it a try. You may want to check out some of their features such as Year view, Jump to date and World clock. Its ease and convenience are why it the preferred calendar of many. You too may change calendars.

If you have additional questions about how Google Calendar can used to better manage your time, I can be reached at (917) 572-3468 or email me at mike@computerconciergeny.com   It is truly a good time management tool.

My Facebook page provides information on the current goings on in the technology field. There are tips to better use your technology. For timely information, please visit and "Like" my page.



Computer Concierge NY LLC provides expert computer and technology services in the Queens, NY area. This includes Albertson, Bayside, Bayside Hills, Bay Terrace, Bellerose, College Point, Douglaston, Floral Park,  Flushing, Forest Hills, Great Neck, Jamaica Estates, Kew Gardens, Kings Point, Lake Success, Manhasset, Mineola, Munsey Park,  New Hyde Park, North Hills, North Shore Towers, Oakland Gardens, Plandome, Rego Park, Roslyn, The Bay Club, Thomaston, University Gardens, Williston Park, Whitestone and Other Areas in the Bayside, NY vicinity.  Our web services are provided worldwide.

September 17, 2012

Computer Safety in Public

By Infrogmation of New Orleans (Photo by Information) [GFDL (http://www.gnu.org/copyleft/fdl.html) or CC-BY-SA-3.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons



Last week while volunteering at the Central Queens Y in Forest Hills, I was working with a gentleman about using email. I mentioned to him the importance of signing out of his email and any other site he signed into when finished using a public computer. Five minutes later when he was done, he started to leave without signing out of the public computer he was using and I needed to remind him about the importance of doing so. Using a computer in public whether it is on a public desktop computer or a public Wi-Fi can be more secure if precautions are followed.

Hotels and libraries are two places where there may be a public computer for all to use. I will also include using a friend’s computer here as well. They are only as safe as the internet security that the computer is using. It may be a good idea to check to ascertain that the computer is secure.  As I noted previous it is important that when you are done using the computer (even if for a quick moment), you sign out of all sites that you had logged into. This includes your email and Facebook accounts.  If you forget, the person using the computer after you has access to the accounts you did not log out of. They would have the ability to send spam or perhaps post inappropriate comments on your Facebook account as you. When logging onto a site and you are prompted to save your password or if the default is “Yes”, make sure that you do not allow the computer to save your password.  Unselect the “Yes” default where applicable.  You should also make sure that no one is snooping over your shoulder in an attempt to obtain your passwords or other confidential information.  What I always do when leaving a public computer is to clear browsing data.  This includes browsing history, cookies and autofill form data.  It is another layer of security.

When you are using a public wireless network such as Starbucks or in an airport, you also should make sure that no one is snooping over your shoulder and ascertain that the computer you are accessing the Wi-Fi network has the needed security.  You also should be sure that any sharing features that you have turned on are turned off.  This would include file and printer sharing as well as network sharing as well.

Last whether using a public computer or public Wi-Fi never do banking, credit card or other financial transactions. In the event there is a keystroke logger on that public computer you are using or sniffer intercepting data over a public Wi-Fi network you do not want to put information out there that can compromise your personal information. I also would never enter any information that could be used to steal your identity.  A while back I did a blog on choosing a good password. In it I mentioned that you need to have different passwords for the sites you log into. Click on link.  Should a hacker ever get the password to a site you logged into, they realize that many people use the same passwords to log into their accounts. Having different passwords will minimize the damage.

These are a few ways to keep yourself safe while using your computer in a public Wi-Fi system or using a public computer.

If you have additional questions about computer safety or any other technology questions, I can be reached at (917) 572-3468 or email me at mike@computerconciergeny.com  


My Facebook page http://on.fb.me/MikesCCNY provides information on the current goings on in the technology field. There are tips to better use your computer and smartphone. For timely information, please visit and "Like" my page.